USAA

Category: Insurance company

Address: 7300 Parkwood Blvd &, 5601 Legacy Dr, Plano, TX 75024, USA

Phone: +18005318722

Reviews

Tina Pauly

Sep 26, 2022

I am so disappointed in USAA. After a few years with them I now realize their customer service is poor and unable to work through problems. If that is not enough try to get some who can is not available.

AR Stars

Jun 21, 2022

After 30 years with USAA I am shocked at the abysmal and marginalizing nature of the customer service. I have been hung up on and asked to drive to The USAA approved repair center 7 times and still there are damages on multiple areas to my vehicle that were never there prior to them working on my car. It is a second job trying to manage my claim and this has been going on for months. Horrible. My time and peace of mind are robbed by USAA negligence.

lewis t

May 5, 2022

I tried for many years to join usaa. I serve Veterans and support companies that help Veterans. Yet, they do not recognize Korean war veterans. I moved on. We unfortunately suffered an accident. I was almost excited to learn the perpetrators insurance was usaa. We called, followed the directions and processed properly. Yet, they did not cover it, claiming we did not evade enough when their client ran a stop sign and hit us, even with witnesses. I guess her getting ticketed wasnt sufficient evidence. After a few months, they finally had to tale responsibility. They are just another greedy insurance company and do not reflect the values that should be associated with the USA.

Agustin Soto

Apr 26, 2022

Couldn't get anyone to help me,, so I had to go somewhere else.

Thanks! Your review is awaiting moderation.

Questions & Answers

What do you need to join USAA?

Sharon Coleman | Sep 29, 2018
Jacob King | Sep 28, 2020

As a member, you either have to be an employee, military, or child of an existing member.

If we have coverage with USAA, can our married son get insurance coverage through USAA also?

gail tully | Sep 29, 2018
Mohammad Najar | Sep 29, 2018

Yes. USAA eligibility applies vertically in family hierarchy.

CAN I DEPOSIT CHECKS HERE???

MIKE LINDLEY | Sep 29, 2018
Stephanie Lightfoot | Sep 29, 2018

No. There are no physical USAA branches except San Antonio. You have to use the phone app.

Read More

Can I make a payment there

Susan Brown | Sep 28, 2020
USAA | Sep 28, 2020

The Plano location is a software development center and does not have any member services available. Please contact USAA.com for information.

Read More

What’s a number I can call to. Make a claim

Erica Silvas | Sep 28, 2020
Regina McDowell | Sep 28, 2020

Okay OK Google recent location now what animals besides humans how to find home internet I work interfere appointment in every door you can call you can call go on Google and whatever brancheau with Google that Branson and Google will give you the number to make a claim

Can I set up a meeting in Plano or Richardson branch for help in setting up POD/TOD on my USAA accounts?

Dolores Kaulbach | Sep 28, 2020
USAA | Sep 28, 2020

No. The Plano office is a software development center only and there are no member service reps at this location. Please call the main USAA number for assistance. Thank you.

Is there a local location to speak with a rep or just by phone re current account?

Donna Stevenson | Sep 29, 2019
Athira S | Sep 29, 2019

Just by phone

Can I bring a member USAA Federal Savings check to Plano location for cashing? As in are there live tellers like a standard bank?

Edwin Spencer | Sep 29, 2019
David W | Sep 29, 2019

This location is a corporate office and has no banking functions available.

Read More

How does one deposit cash?

Joan Menger | Sep 29, 2019
USAA | Sep 29, 2019

The Plano location is not a member facing location and therefore does not have a public ATM. Please contact USAA.com for assistance.

Our grandson is in the Military stationed in LA., can we add him to our auto insurance?

Pat Russell | Sep 29, 2018
Pradeep Mangalagiri | Sep 29, 2018

Yes

So what is at this location? Can I get a cashier's check here?

Cali Belcher | Sep 29, 2018
USAA | Nov 2, 2021

This is a software development office. There are no member services available at this location. Please consult USAA.com.

Read More

Can I get a car insurance quote without becoming a memeber?

Randy Wolf | Sep 29, 2018
A.A. McDaniel Hamilton | Sep 29, 2018

You nust be a qualified member

If my brother-in-law and brother are former military, can I get insurance through USSA?

Jan Coppock | Sep 29, 2018
Nicholas Schnick | Sep 29, 2018

No. You must be a spouse or decendent of a former or current millitary service member who is a member of Usaa themselves.

Read More

How much liability insurance can i purshase to cover a 2004 toyota corola ? What is the limited on coverage? Is it 30. Or 60 or 90 thousands?

Alma Pereyra | Sep 29, 2018
Stevie Bandito | Sep 29, 2018

It would be best to call, 800-531-USAA, and ask to speak with an insurance specialist to talk about this.

Do you insure rental properties?

Jerry Dulaney | Sep 29, 2018
Heath McCasland | Sep 29, 2018

I know that individual renter's insurance is available, but I don't know the details on commercial properties. My suggestion is to call the customer service hotline and tell them about your specific properties.

Does this location have an ATM?

Brooke Abbott | Sep 29, 2018
Daniel Ruppert | Sep 29, 2018

Sadly no.

Read More

how long to settle a claim

homer nesmith | Sep 29, 2018
A.A. McDaniel Hamilton | Sep 29, 2018

Depends on what your claiming

Read More

I'm already a member, how do I create an account on line?

David Cohagan | Sep 29, 2017
Deepak Rajakumaran | Sep 29, 2017

What kind of accounts u are looking to create ?

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places