CVS

REENA

Submitted photos said same day pick up my scheduled time was at 3:30pm. I went into the store at 4:30pm for pick up on my photos to find out there Machine is down. For me to submit my photos to a different cvs! Whaaaat!? So ridiculous not a call stating their photo machine is down. NOTHING!

M. Wang (Marci)

Pharmacy is awesome

Natalie T

The pharmacy didn’t open until 8:30. Then they had my sons birthday wrong, had to call insurance. It took me 45 minutes in store until I could get the prescriptions. Then while trying to talk to insurance another CVS employee is vacuuming right next to service window and had a real hard time speaking with the assistant.

Greg R

Personally, I love the phone menu for reaching the pharmacy staff. Call Costco, press 0, and someone answers. Not here. First you are asked if you are calling from a doctors office. If no, then you are asked why the call. "Speak to pharmacist". Okay, says the man, what are you going to ask the pharmacist? If checking on your order, press 1, to check cost press 2, and so on until "speak to the pharmacist, press 7". Yeah, I said that ten minutes ago. But you're not done yet, you have to enter your birth date so the pharmacist knows who you are. Which is pointless because the pharmacist is going to ask you for the same information when they finally answer. Why you have to go through this menu dance instead of just getting put thru is beyond me. Today, you can't even get through before you get hung up on. I even tried pretending I was calling from a doctors office but it didn't matter. It all goes back into the same menu anyway. Press 9 to read this review again.