Reedhouse Apartments

Joshua Peters

I love living here! Sadek one of the maintenance guys does a wonderful job keeping the place clean especially around the pool and the clubhouse!

Kent Schmidtke

It is interesting to read all the reviews and the different experiences people have had at Reedhouse. I have lived at Reedhouse (previously the Cottonwoods) for almost 6 years. The location can't be beat if you like the greenbelt and a quiet living experience (please remember it is apartment living there will always be some noise). The amenities are very nice, workout room, pool and hot tub. Over my 6 years, I have seen multiple managers and maintenance people come and go, and yes, I do wish there was a bit more consistency, but the current Property Manager, Ciara, has been here for about 9 months, and she helped me through an apartment transfer in her first days. She made sure that things were taken care of and that any issues that arose were resolved quickly. I don't need her often, but when I do, she responds in a timely manner and has always made sure that the issues are addressed. She is dedicated and has been the best Manager that I have worked with here. I truly hope she stays. Also, in the last 90 days Reedhouse has hired a new Maintenance Supervisor, Zac. He is the best of the Maintenance Supervisors I have seen in my time here. My garbage disposal was leaking, and it was replaced within an hour of my notifying management. In the past, something like this may have taken a few days. Earlier this spring, my AC unit was not working properly, and ultimately it had to be replaced. Although it took a few days for the replacement unit to be installed, in the interim, I was provided with a temporary AC unit for my apartment. The communication was solid, and things were taken care of exactly as I was told. While I cannot speak to other's experiences, in my time at Reedhouse, my experience has been positive, and there is a reason I have stayed.

Beka Kintzing

Truly the worst renting experiences I have ever encountered have been through Greystar, and notably Reedhouse. While the location is very nice, in my opinion my concerns about the property and especially management/business practices far outweighed any seemingly positive aspects of this community. While I lived at Reedhouse, I had major recurrent safety/health concerns including black/toxic mold and significant structural/water damage riddled in my unit and throughout my building. My neighbors shared similar concerns with me and shared photos of similar mold and structural problems in other buildings on the property. Even more concerning, Reedhouse/Greystar was not forthcoming in disclosing these issues to me. If you suspect mold, I recommend getting your own independent mold test and do not trust Greystar to report the truth. Another significant problem I had while I lived in Reedhouse was with maintenance and general upkeep of the property. Maintenance requests for major appliance repair (i.e., I had a nonoperational oven) took over a month. The hot tub was frequently out of order. Dog waste stations were not emptied and left overflowing with dog feces across the property. Tenant parking lots were filled with old/broken/discarded appliances. Another notable red flag: In the two years I lived at Reedhouse, they apparently cycled through three community managers, and countless leasing agents/maintenance workers ... Take that turnover rate for what it's worth. Bottom line: I in good faith cannot recommend Reedhouse or any Greystar properties. The literal and figurative cost is not worth how this community was advertised when I lived there. I can testify that you can find equally nice locations, better amenities and upkeep, comparable river/greenbelt access for a more fair cost and management that is, in my experience, more trustworthy. If you do choose to rent here, GET EVERYTHING IN WRITING. EVERYTHING. Take your own photos. Retain all copies of receipts. But best to stay far away and take your hard earned income elsewhere

Norris Krueger

I've been at Reedhouse for a while now and seen different managements. The current management has been marvelous so far - they go out of their way to be friendly (note: it is always good to be on first name basis with the maintenance crew! And, yes, stuff does get fixed pretty quickly and cheerfully which is often not the case for apartments. ) The current manager, Ciara, seems to put in a lot of extra hours and she and her team are good at keeping us posted on things despite being (I suspect) understaffed. They are good at many of the little things like free coffee in the office (and humoring the more eccentric residents like me.) Good pool, hot tub, sauna, and decently equipped gym. Of course, the #1 thing beside the staff is the ridiculous location along the river right by the Church Nature Trail. Lifesaver during COVID and still a gorgeous area to walk. Easy walk/bike to downtown (via the Greenbelt) or to Bown and 2 blocks from the bus line. In sum, I recommend Reedhouse.