Duke Energy

Category: Electric utility company in Cincinnati, Ohio

Address: 11783 Solzman Rd, Cincinnati, OH 45249, USA

Reviews

bryant sala

Sep 12, 2022

Awful customer service. AWFUL! 1 month and counting for them to just adjust my bill. They charged me $400 for gas in August (Spoiler: we actually used NONE!!!)

Cain Love

Sep 10, 2022

This business is so shady. I was charged 90 dollars just for "retail energy rider" fees, a fee that only exists to make us pay for bad decisions that they make during autions.

Michele Tootie Brewer

Aug 31, 2022

Great service!

Brandan Sinclair

Jul 7, 2022

Candles are more reliable than dukes services. This company is trash

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Questions & Answers

In October my bill was $70. In November it was $130.00. Now my bill has jumped to $243.00 and the kicker? I've been taking care of my mom at her house. No lights on, no washer and dryer being used, heat down to 58. No one there and bill tripled?

Michele Tootie Brewer | Jan 1, 2022

lvyost | Jan 31, 2022

My previous months bill was $70 and this month it’s $177!!! And this billing month I was having a new a/c and heat pump replaced so my heat and a/c was disconnected so we never used either one!!!

Why can't I use a Debit Card to pay my bill instead of giving you my bank acc't info?

Herbert Louis | Sep 28, 2021

Drew Peterson | Sep 28, 2021

You can on the website. It just doesn't stand out well. If you go to the "pay now" screen and scroll down you'll see a tiny option to pay by card.

Is your electric out now?

Vicki Byrum | Sep 29, 2018

Rick Ivez | Sep 29, 2019

Yes for how long

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