Woodcrest Commons - A DePaul Senior Living Community

NaZaria Cope

I received a phone call today from someone asking preliminary questions for the position I applied for which was the Resident Care Director position. I did not catch the name but the call was very unprofessional. When I was asked questions I was cut off before finishing sentences. This person also decided to question jobs on my resume and my positions. I had answers for each question asked. This person assumed that I was fabricating a story regarding hours needed while in one of my positions based off of their personal experience with the company. Once I corrected this individual, they then realized they were wrong. I did not receive an apology. The start of the conversation was very rough and started off with stating that she will not bring in candidates until she verifies information. This is totally understandable, however a greeting would have been appreciated. I did not finish the phone call. I will also call and speak with someone regarding this issue. I have no interest in working for your company and I will let anyone I know not apply at such a location. I know that based on my education and experience that I will be a great asset to any company I decide to go to.  Based off the online reviews, this will not be the company for me. I hope they change this!

Scott Lash

Do your research before you put your loved one at this facility. My mother was mistreated and we had to get her out of there.

Fa11n One

My mother was accepted back in july 2018. Now they called me to let me know she has a delinquent rent amount mounting to about 7 thousand dollars. They change the administrator very frequently nobody can give you on time information and have no bi lingual staff to help with spanish speaking residents needs. Upon initial interview we where told once the Dr. Signs everything will be ok. Well it is not, we were never told she needed to call SSI or SS to have her income raised to pay for her stay, now we come to this unpleasant surprise that she owes all that money, in fact she can be evicted at any time right on Christmas. Very disappointed

Ann French

My future mother-in-law needs a place to go. She is currently in a place that is not suitable for anyone and has Alzheimer's. I called WoodCrest and they were happy to help. My Mother-in-law is on Medicaid, and the woman at WoodCrest told us there was one SSI bed available and set up an appt to meet with her. She was welcomed into the place, and we put down a deposit. We just had paperwork to fill out. After a few weeks of not hearing back, we called back to be received by a rude woman, who said that the woman who we spoke to is no longer there and that no one is accepted unless they go through her. So, we set up an appt to meet her and 2 min into the meeting said that my mother-in-law could not be accepted because she was not in bad enough shape. ...What??? This is assisted Living not a nursing home. How is having Alzheimers not bad enough? I am appalled and really upset that they got her so excited about getting her out of the place she is in now and then threw her away like garbage. Where is the wonderful Angel who was willing to take her in to begin with? Those are the type of people we need in assisted living and nursing homes that care for our elderly.