UPS Customer Center

Category: Shipping and mailing service

Address: 947 Lehigh Station Rd, Henrietta, NY 14467, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 4–6PM

Tuesday: 4–6PM

Wednesday: 4–6PM

Thursday: 4–6PM

Friday: 4–6PM

Saturday: Closed

Reviews

Meghan Shannon

Sep 19, 2022

Not only do you have to pay for shipping and handling, but they charge $5.99 to have your package brought here if you miss delivery. Let me add they are only available for pick up between 4-6pm at one location in Monroe County. Do not even bother calling customer service unless you can spend 1-2 hours on the phone trying to understand people that barely speak English.

James Mitchell

Sep 2, 2022

They don’t check and see if you have a disability. When you apply for a job. Not a great place to work at. They don’t know what is going on at other places. They really don’t know what they are doing there. The so called hr and safety there is a joke. Took them over a month to get me in a class when fedex took them a week.

Taira Shah

Aug 24, 2022

customers need local phone number? The hours needs to be updated for this location.

Arthur Russell Jr.

Jan 30, 2022

Package was sent there after two attempts to deliver. Able to pick it up. Luckily I was in the area only open for 2 hours (4 till 6)

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Questions & Answers

Will you be open monday?

Chris Byers | Sep 29, 2017
Bill Songin | Sep 29, 2017

No. We are closed.

What are your hours for New Year’s Eve?

Austin Gardner | Sep 28, 2021
UPS Customer Center | Sep 28, 2021

Hello, all the UPS facilities had been working on regular business hours. Today, the UPS facilities will be closed and they will be open until Monday. ^ER

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What are the shop hours in the distribution center so I can drop off a new package car?

Travis Brewer | Jan 1, 2022
UPS Customer Center | Jan 1, 2022

Hello! Our UPS center hours are Mon-Fri: 10:00AM - 2:00PM.

There is a package in the entryway of our building that doesn't belong here. Wrong address. How can I contact someone to pick it up?

Mark Sciera | Jan 1, 2022
UPS Customer Center | Jan 1, 2022

Thank you for reaching out, for further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPS.

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l was told my shipment was scheduled to go to the Henrietta store. If it is closed, how can lget my shipment? Rich

richard stearns | Nov 2, 2021
UPS Customer Center | Nov 2, 2021

Hello, Richard. If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPS.

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What are your hours that you are open each day?

Judith Festa | Sep 29, 2019
Tanya Vandevelt | Sep 29, 2019

12 to 7 pm

How early can I come pick a package up?

Joseph Campo | Sep 29, 2019
Zac Chambers | Sep 29, 2019

Customer counter opens at noon

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Can I give the package in this office ?

Sairam S Govindarajulu | Sep 29, 2019
Patricia Stoeckl | Sep 29, 2019

Yes

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