Express Factory Outlet

Category: Outlet store in Rochester, New York

Address: 400 Miracle Mile Dr, Rochester, NY 14623, USA

Phone: +15854750870

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Rachel M

Aug 29, 2022

This review is long overdue, but I have never had a more amazing shopping experience than I did here. I was greeted by the most personable saleswoman, Miss D. I told her I was looking for a little black dress and she pulled out all the stops for me. She took her time with me and picked absolutely BEAUTIFUL dresses for me. She made me actually feel beautiful, which is something I don't feel very often. She makes you feel cared about, and that your business matters. I ended up getting all 3 dresses she suggested for me.Honestly, give this woman a raise, she deserves it! Working with the public can be soul crushing!

Tina Rensi

Jul 19, 2022

Great staff. Kind , courteous, & friendly.

Mo K

Jan 16, 2022

Ordinary shop.. but the market has games for children, it is nice, and there is a car race for adults

Daniel Kephart

Dec 16, 2021

Limited selection here, but staff is efficient and helpful. A solid option.

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Questions & Answers

What sizes does Express Factory Outlet offer?

Express Factory Outlet | Sep 28, 2020
Express Factory Outlet | Sep 28, 2020

Express Factory Outlet offers sizes ranging from 00-14 and XS – XL in women's and XS-XXL in Men's (Pant W28-38, L:30-34 and Jacket 36S-44L).

Can online orders be returned to any Express store?

Express Factory Outlet | Sep 28, 2020
Express Factory Outlet | Sep 28, 2020

Online orders can be returned or exchanged within 60 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.

What is the return policy at Express Factory Outlet?

Express Factory Outlet | Sep 28, 2020
Express Factory Outlet | Sep 28, 2020

We will accept returns and exchanges for items purchased in our Express Factory Outlet stores based on the following requirements. We will not accept a return or exchange if requested more than 60 days after the purchase. We will also not accept returns and exchanges that were purchased in Express or Express Men stores or online. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.

Where can I buy an Express gift card?

Express Factory Outlet | Sep 28, 2020
Express Factory Outlet | Sep 28, 2021

Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.

Is Express The Marketplace Mall hiring?

Express Factory Outlet | Sep 28, 2020
Express Factory Outlet | Sep 28, 2020

Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.

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