Ryan Plumbing & Heating

Hi Debra. That’s a great question. It depends on what our technician finds. If the same exact problem is found, we will not charge a service charge, during the 30 day guarantee period. Please call (585)232-5555 for additional information.

First check your thermostat batteries and replace them if they aren’t working anymore. Also, check your airflow by holding your hand near the vent. If your filter and batteries don’t need to be changed, it’s time to call a professional.

Here are a few things that you can check on your own. Check the air filter. If it’s dirty, you need to replace it. Check your thermostat batteries and replace them if they aren’t working anymore. Check your airflow by holding your hand near the vent. If your furnace filter and thermostat batteries don’t need to be changed, it’s time to call a professional.

They are required by NFPA and the insurance companies to ensure proper operation. Your insurance company can deny your coverage if you aren’t compliant.

Remove “pop up” from the drain and discard any buildup in the line.

Turn the valve to the water heater off to stop the water flow. Turn the gas supply off to the tank, if you’re able to do this safely. Call us if you need assistance.

If the basement isn’t flooded check the power to the pump. Try plugging in something different to the outlet. Check the float on the pump to verify if it’s stuck.

If you see water, go back to the nearest shutoff valve and try to isolate the line. This will help to slow or stop the water flow.

Hi Cathy. Unfortunately, that is not a service we provide. Fireplace Fashions is located in Irondequoit and they should be able to help you. Their number is (585) 266-8967. Let them know that we referred you when you call. We hope this helps your search.

Thank you for your feedback, Clint! We will be sure to pass this along to our team!

Hi Tina. That's a loaded question. Ryan provides a 1 year parts and labor warranty, per the proposal and agreement, from the date of install. The manufacturer may offer extended warranties, based on the equipment. Your warranty options, come down to the type of equipment you choose to purchase. If you have any other questions, please call (585)232-5555.