Address: 210 S Royal Oaks Blvd, Franklin, TN 37064, USA
Phone: +16154651010
Sunday: Closed
Monday: 9AM–5PM
Tuesday: 9AM–5PM
Wednesday: 9AM–5PM
Thursday: 9AM–5PM
Friday: 9AM–5PM
Saturday: 9AM–12PM
Bill Baden
I had wells Fargo before and u came back they all have help I just wish they had one on ky really don't like that long drive I don't like doing thing over the phone I want to talk to a live person the old way we use to do things
Sam DeNunzio
My wige and I are in process of buying our first home. I got a gift check from my parents and the bank had to put a 10 day hold on it. I went in to see if there was anyway to speed up the hold on it. The teller was super efficient and transferred me up to the manager Michael. He proceeded to call the bank that the check came from and waited on hold for 15 minutes before getting the approval needed. Really helped us out in such a time sensitive manner. 5 stars for customer service. Thanks Michael, will continue to be a proud Wells Fargo customer for years to come.
Kate Campbell
Scott Treloar is my reason for a 5-Star Review. Wells Fargo can kick rocks outside of Scott. The only reason I didn't switch to another bank is because it's the only national chain in both my father's state and mine and we both need access to the account. I hope someone at Wells Fargo reads this and acknowledges Scott. I've never in my whole 40+ years, had so many problems with a banking institution. I don't know how many companies, in general, I've had this much trouble with. I never thought I'd have to fight so much to give a bank money! This was the third Wells Fargo location I went to, and the 4th visit, to get a checking account set up for my Dad. Unreal. Wells Fargo, systemically, seems to be junk. First location in MN had me unexpectedly crying in the lobby with my father (who has a TBI), telling me I needed an appointment to set up a checking account. They had me try setting up an account online, which failed because my father couldn't remember answers to security questions. I called the Maryland Farms location when I returned to TN and nobody called me back to set up an appointment. Made 2 appointments at the Cool Springs location. The first one I waited 20 minutes for the appointment, and the second appointment, I sat in the lobby and was never acknowledged. After 20 minutes, I left and made an appointment at Royal Oaks. Scott Treloar was a shining light in the dark, vacuous tunnel that is Wells Fargo customer service. Better pay him well, folks, because he probably deserves to work at a company that isn't so broken and incompetent. Anyway, Scott finished setting up the checking account. Thank God for Scott!
Ernest James
I've had my phone number for years on file with them however they to lazy to call me to verify who I am. I made the mistake of updating my cell number. My home phone won't take a text. They make it hard on a senior citizen to do business with.
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They are sucks never helped with any thing only excuses
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