Towne Storage - West Valley

Category: Self-storage facility in West Valley City, Utah

Address: 4571 S 5600 W, West Valley City, UT 84120, USA

Phone: +18018930027

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 3–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 8AM–5PM

Reviews

Jesus Garcia

Sep 24, 2022

Heather was such an amazing person who truly helped me out with an amazing experience and answered all my questions. Recommend!

Shauna Lomax

Jul 28, 2022

Heather offered me and plenty of other people at the storage unit lunch or other things to post a good review about her so she could win the employee of the month contest. Then when my husband asked how come we didn’t get the free lunch it was sort of laughed off. My kids and I were actually pretty excited to get lunch until we realized it was not going to happen. I don’t feel it is fair for an employee to bribe their customers to do something in the first place. If your good at your job it will shine through and you don’t need to bribe people. Win the right way! Is whatI stand by! If you check out all the reviews you will see Heather Heather Heather consistently the main focus of every review. Pretty strong indication that what I am writing is so true. Check Town storage out on Bbb. D-🙃🥇

Gail Atkin

Jun 21, 2022

This is Nicole Cox and Steve Foust we were very pleased with the Staff and they were very polite and very helpful, the facility was secure and clean. Thank you Towne Storage

Ian Raben

Jun 20, 2022

I've had a storage unit at this location for just over a year, and my father had the unit for 3-4 years before that. Heather, the office manager, is the best that I've encountered at any storage center. She has always been super friendly & understanding, and is quick to contact me anytime that there were any issues with anything or anytime I had questions about something. I have also really appreciated the security this location provides, between a gate that requires a code, the security cameras, and the individual unit access sensors, it makes me confident that the priceless items I inherited are safe & secure.

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Questions & Answers

What size unit do I need?

Brittani H | Sep 27, 2020
Towne Storage - West Valley | Sep 27, 2020

Depending on what you are moving in will affect what size you need. Please feel free to give us a call and we will assist you in determining the best size that would serve your needs.

Do I need a climate-controlled unit?

Brittani H | Sep 27, 2020
Towne Storage - West Valley | Sep 27, 2020

Climate controlled units are great when storing furniture, electronics, books, or other items sensitive to temperature. If you are unsure, feel free to contact us!

Do you offer discounts?

Brittani H | Sep 27, 2020
Towne Storage - West Valley | Sep 27, 2020

We do offer discounts to military personnel. We also offer specials to new customers. Please feel free to contact us for more information.

How do you control mice/pests?

Brittani H | Sep 27, 2020
Towne Storage - West Valley | Sep 27, 2020

We employ a pest control company that services each of our locations frequently throughout the week. We have found that this is the most successful method for controlling pests. We also do not permit the storage of food and beverage items, which also prevents attracting pests.

Do you offer moving pods?

Brittani H | Sep 27, 2020
Towne Storage - West Valley | Sep 27, 2020

Unfortunately, we do not offer moving pods at this time. We do have a variety of storage units at our facility that are for rent. You can see our specials and availability on our website, or by calling us.

Will you move me in/out of the unit?

Brittani H | Sep 27, 2020
Towne Storage - West Valley | Sep 27, 2020

Unfortunately, this is not a service that we provide. We do, however, rent moving trucks that your movers can use. Please call us to find out availability and pricing for the truck rentals.

Do you sell packing supplies?

Brittani H | Sep 27, 2020
Towne Storage - West Valley | Sep 27, 2020

We do! We sell a variety of boxes, tape, protective wraps, etc.

How do I reserve a unit?

Brittani H | Sep 27, 2020
Towne Storage - West Valley | Sep 27, 2020

You can reserve a unit by calling us or by through our website.

Do you have move-in specials?

Brittani H | Sep 27, 2020
Towne Storage - West Valley | Sep 27, 2020

We do! Please visit our website for our most recent move-in specials.

How much does a unit cost?

Brittani H | Sep 27, 2020
Towne Storage - West Valley | Sep 27, 2020

To see our current rent rates, please visit our website.

Can I rent a unit month by month or do I have to sign a contract for 6 months?

Brittani H | Sep 27, 2020
Towne Storage - West Valley | Sep 27, 2020

Rental contracts are month to month.

Can I change my reservation?

Brittani H | Sep 27, 2020
Towne Storage - West Valley | Sep 27, 2020

Yes; though you will want to contact us by phone to do so.

Can I pay my bill online?

Brittani H | Sep 27, 2020
Towne Storage - West Valley | Sep 27, 2020

Yes; you can definitely pay your bill online. On our website, click on the "Pay Online" button in the upper right corner and you will be directed to our payment page.

Are you open during holidays?

Brittani H | Sep 27, 2020
Towne Storage - West Valley | Sep 27, 2020

Our offices are closed on the following holidays: President's Day, Memorial Day, 4th of July, 24th of July, Thanksgiving, Christmas, and New Years Day. We are open 9A-1P on the following days: Christmas Eve and New Years Eve. You can, however, access your unit 7 days a week between 6A-9P regardless of the holiday.

What is the largest RV I can rent a space for?

Brittani H | Sep 27, 2020
Towne Storage - West Valley | Sep 27, 2020

Unfortunately, we do not offer RV space rentals at this location, but feel free to visit our website for other Towne Storage Facilities that do offer this service.

Do I have to buy insurance to rent here?

Brittani H | Sep 27, 2020
Towne Storage - West Valley | Sep 27, 2020

Purchasing insurance is not required to rent a unit from us, however, it is strongly recommended.

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