Address: 1330 Empire Central Dr, Dallas, TX 75247, USA
Phone: +12146340825
Sunday: 8AM–10PM
Monday: 6AM–10PM
Tuesday: 6AM–10PM
Wednesday: 6AM–10PM
Thursday: 6AM–10PM
Friday: 6AM–10PM
Saturday: 6AM–10PM
Kate Rogers
I have been waiting in the drive through for 5 minutes with no answer. This is after waiting in a stall for 20 minutes. I'm just trying to pick up my mobile order. This Sonic is awful! UPDATE: I got my food and the order is missing half of it and tastes old. I had to call the phone number and they answered but wouldn't answer the drive through. Over 30 minutes to get some corn dogs
David Richard
Went to Sonic today at 12:30. It was very busy as expected being lunchtime. It was also half-priced coneys today. They had some type of electrical issue, so the speakers for the drive-thru and carport speaker boxes weren’t working. These poor employees were going in and out, bringing orders, and taking payments the best they could. They were working their butts off. Kudos to them as well as empathy. I saw no manager on duty that seemed to be helping at all which was very disappointing, to say the least. I feel as if they had that big of an issue, they should have been closed. We got our orders and the food was great as usual. We were also missing 2 double cheeseburgers and an order of fries. Called, but no answer. Had to get to a training seminar.
Sally's Deals
Very rude!! I don't understand why they would hire ppl; who obviously don't have any skills in customer service or even basic social skills; to serve their customers. The two employees I spoke to today spoke rudely, acted as if I were bothering them/ wasting their time for simply pressing the button to place an order and asking for condiments. Hint to management: Hire ppl who want to be in customer service.
Mitchell Clark
Went to the drive thru and waited 5 minutes with no answer. Drove around to the stalls and many of them were broken. Once I found a working one I hit the button and waited several minutes until the light stopped blinking. Hit it again and then listened to the guy in the car next to me complaining about their incorrect order. After another 10 or so minutes with no answer I drove off. 20 minutes or so waiting and I was not even acknowledged. This place needs some serious help.
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It is probably due to lack of supervision. Time seems to have no barrier at this restaurant.
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