IHOP

Karen Castle

I am hoping in leaving this review Corporate headquarters will see this. Your store was inadequately understaffed today. Our waitress had been on her own only three days. The manager spoke to us, she was wonderful. Gave us half off our breakfast. You know who I am, thank you for talking to my parents and I. I just wanted to take my parents out to breakfast. You were busy in the kitchen. How can so few employees be expected to run a busy location? While I was there a party of 5 and a party of 2 left their seats and LEFT. A man and his daughter walked out before being seated. I have heard the term " new normal". If you continue to staff a location like this your " new normal" will be to lose customers and close.The waitress needed to be trained and someone to train her. I was told 2 servers volunteered to work in the kitchen, as you had no cooks today. Put out some help wanted signs, appreciate the employees that showed up to work give the employees a reason to be proud and to smile. My review is not on the service or food. It is on IHOP corporate because every issue I came across today was because of your mismanagement. I used to love IHOP.

M Rez

There was only one waitress for the 6 tables that were being used. She also had to fun the cash register and seat the new customers coming in. There were tables that hadn't been cleaned and were cluttered with dishes. The food was good not great. Kudos to the waitress for staying polite and working hard to attend to everyone. She got a big tip:)

Cheryl Potter

The most terrible service I have ever had at a restaurant! One server taking care of at most 3 tables. Server forgot to put order in. Claimed it had been “crazy busy”. We Waited over an hour to get our food, thankfully it was hot! The server forgot to turn the coffee pot on for the coffee we ordered. Server apologized profusely but couldn’t even find our order in her notebook. Towards the end, brought more chocolate milk for the kids and a refill of a soda quickly as a last ditch effort to save the tip. Portions of omelet was not worth $13, maybe $7 max! Honestly shocked with this type of service that this location is still even open. I hope that there is the slim chance corporate or a regional manager will read this and do something. We will NOT be returning…..and were also not the only customers who experienced terrible service.

Michigan Mike Up North

Got a seat right away. Chicken and waffles were tasty. Bacon was a bit on the small side. Don't forget to ask for a veteran's discount.