Trek Bicycle Omaha West

J S

Excellent customer service. Joshua was hands down an absolute pleasure to work with. He took time to explain to me everything I needed to know about transitioning from a mountain bike to a road bike. He was exceptionally knowledgable and very patient while answering all of my questions. I would most definitly come back to Trek Bicycle Omaha West to do business with Joshua again. A huge thank you to him and the rest of the team as I move into the road bike world.

scott sessions

We walked in with 2 bikes, 1 with a rear brake issue and 1 with a seat issue. We walked out minutes later with the bikes fixed at no cost!

Kurt Frederick

I had a gearing problem, so I took my bike in. They fixed it for me in 15 minutes that I was there and didn’t charge anything. They threw it up in the stand, fixed the issue and sent me on my way. Felt like a real hometown bike shop. It was perfect.

Sandy Brown

I went here for a first-time service need, for my recumbent, and was I delighted! It's a busy store, yet Brandon had time to thoroughly document my needs and concerns. My bike was ready the next day! I only encountered friendly and professional people, and the price for repair was more than reasonable. They also tweaked things for free! I'm sold. I have great confidence in bringing my bike here, should the need arise, again!