Pure Tree Care

Category: Tree service

Address: 501 Brookford Ct, Chapel Hill, NC 27516, USA

Phone: +19197267042

Opening hours

Sunday: 10AM–4PM

Monday: 10AM–4PM

Tuesday: 10AM–4PM

Wednesday: 10AM–4PM

Thursday: 10AM–4PM

Friday: 10AM–4PM

Saturday: 10AM–4PM

Reviews

Steven Caban

Aug 1, 2022

If you need trees felled in your property, look no further than Mark and his team at Pure Tree Care. Mark is incredibly professional and knowledgeable in this line of work. His team is top notch - extremely careful in their work and overall pleasant guys. Mark is incredibly competitive in price and for someone of his caliber, very affordable, using equipment incredibly well maintained. The greatest part of Mark and Pure Tree Care is their willingness to help. I met mark 4 years ago when I needed some monstrous oak trees removed from the front of my home as they had died. The day Mark was to come take them down I had to cancel due to an emergency that depleted my budget for the job. A month later a hurricane was barreling toward us. I was forced to have to get the trees taken down. I called Mark, whom mentioned that he was thinking of my situation. Mark did not have a crew with him for this last minute job but accommodated me on his own to take these trees down. He climbed these giant trees, taking down three of them. Thanks to Mark, our house was safe from the potential of a tree coming down on it from the hurricane and my pockets were spared as he helped me in cost. Now 4 years later, Mark came back removing 11 trees including another monster oak uprooted by the recents storms. He was very careful taking down the uprooted tree as it was over our septic line, which he noticed right away. He planned how to best go about the work to protect our septic. Last, Mark was able to chip full trees for us and leave us mulch! Mark does not grind the stumps but gets them ready to ground (most tree fellers do not grind the stumps). Do not let this dissuade you as you can find someone to grind the stumps at a good cost. I rather have Mark take care of the trees and not have to regret the outcome of hiring someone else just because they claim they can fell and grind the stumps. Side note: I had a guy come over saying he was insured. Upon asking for proof, the guy got upset and rudely said for me to find someone else. This guy’s business card even promote him as insured. This presents the difference between Pure Tree Care and the other guys. Mark at Pure Tree Care provided me his insurance information in his quote without me having to even ask? Mark and Pure Tree Care are the best. He took the entire day to help my family out at a cost which cannot be beat. Thank you Mark and team. Other Note: For the stumps I called Buddy at BSG Stump Grinding. Great guy with great work ethic at a great price.

Erin Peck

Jul 4, 2022

I recently had a large white oak removed by Mark and his team. It was quite the undertaking due to the location and declining health of the tree. Mark gave me a very reasonable estimate, especially compared to other companies, and he and his team did a careful, thorough job in removing the tree. Mark’s experience and professionalism were greatly appreciated; his team took no short cuts and prioritized doing things safely and correctly. They also didn’t need to use a crane or other equipment that could have damaged the property. I would highly recommend him and his team, especially for tricky tree removal situations. Thank you again!!

Kieran Leong

Jun 18, 2022

Super easy to contact, get a quote, and schedule large tree removal. Very responsive. Mark and his team did an excellent job removing a very large tree safely, quickly, and with great care. It was pretty cool to watch. Highly recommend.

Randy M

Apr 4, 2022

We had Pure Tree Care come to our home, which we recently purchased, to assess the trees planted on our property, and estimate the work and cost associated with pruning and repairing their issues. Mark quickly identified the short term concerns, and his team was out to the property fairly soon thereafter to trim and beautify what we had to work with at the time. We'll certainly use their services going forward. Very professional business in the area.

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Questions & Answers

Do you use heavy equipment?

Pure Tree Care | Sep 17, 2019
Pure Tree Care | Sep 17, 2019

We carefully ascend trees using the most modern climbing equipment available. Material is lowered to the ground using precision rope techniques so as not to damage the surrounding area. Heavy material is removed from the site using our state-of-the-art mini skid steer, which exerts a ground pressure of 4.2 PSI (an adult male of 180lbs exerts a ground pressure of 8 PSI). Our aim is "minimal touch."

Which locations do you serve?

Pure Tree Care | Sep 17, 2019
Pure Tree Care | Sep 17, 2019

We serve most areas surrounding Chapel Hill and Carborro. We also have many clients in Hillsborough, Pittsboro and Durham

What advice would you give a customer looking to hire a provider in your area of work?

Pure Tree Care | Sep 17, 2019
Pure Tree Care | Sep 17, 2019

A huge amount of trust is required when entrusting an arborist. The work can be dangerous and therefore mitigated by ensuring the individual has the relevant training and education. Above all, real-world experience is paramount as this is not an industry where people can afford to 'learn on the job'. Always ask for evidence of liability and listen to your instinct. Speak to Pure Tree Care and we will look after you and your tree!

What types of customers have you worked with?

Pure Tree Care | Sep 17, 2019
Pure Tree Care | Sep 17, 2019

We have worked with all types of customers whom all have different requirements. Some of our jobs involve pruning trees to enhance their health, and of course ensuring that their aesthetic value is increased along the way. Much of the time we climb and remove with precision, and zero impact, difficult and even sometimes dangerous trees. Above all, we pride ourselves on always ensuring that our customers receive the quality service they deserve.

What education and/or training do you have that relates to your work?

Pure Tree Care | Sep 17, 2019
Pure Tree Care | Sep 17, 2019

Our family-owned business offers the highest levels of customer care and safe working practices. This is reflected in Mark’s enviable qualifications: BSc Hons in Forestry from The University of Edinburgh NPC Professional tree climbing/felling IRATA Level 1,2&3 Rope Access MSc from Columbia University, New York, US We are fully insured for $2m and carry Workers Comp.

What is your typical process for working with a new customer?

Pure Tree Care | Sep 17, 2019
Pure Tree Care | Sep 17, 2019

We will ask to come and view the work and meet the client so we can understand the precise requirements. From this, a description of work is created and a price offered.

What should the customer know about your pricing?

Pure Tree Care | Sep 17, 2019
Pure Tree Care | Sep 17, 2019

Why did we call ourselves Pure Tree Care? Trees are natural and fresh, and of course essential to our lives and survival. What’s more, tree care is often dangerous, challenging work and requires expert arborists who are pure specialists. Unlike many of our competitors, we deal uniquely in tree care and leave landscaping and yard maintenance to others. This ensures our overheads are low meaning we can offer our customers value that is highly competitive.

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