Premier Radiology

Category: Medical diagnostic imaging center

Address: 262 New Shackle Island Rd #206, Hendersonville, TN 37075, USA

Phone: +16159866050

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Stormie Hill

Aug 20, 2022

The staff is very rude. The MRI tec doesn't have a clue. The tech couldn't explain why the ultrasound didn't match two cT scans. Tec told us the MRI showed I had two uteruses. Had to have a laproscopic procedure done. Guess who only had one uterus? Thx to them I've been in pain for 3 months. A pile of medical bills and no paycheck. On FMLA that I had to have extended.

SN K

Jun 29, 2022

I have worked in healthcare for a decade and have actually never left a negative review re: any healthcare experience- until now. I came in for a breast ultrasound last summer. The tech was needlessly salty and condescending throughout the visit, their onsite radiologist had zero bedside manner and I didn't write a review then bc I don't need to personally like you as long as the job gets done. BUT they seemed to have screwed up and not billed my insurance properly, and I had no idea until a collections agency called me re: an astronomical bill from that visit, today. I called billing, and turns out they failed to bill my insurance and sent all of the bills with the cash price to an old address even though over the phone, they verified I had given them my new address at a follow up visit (which took place at Gallatin and was normal and fine, bc there is zero chance would have ever gone back to HVIlle location after the first visit). So instead of updating my acct they created a new one. They are now submitting the bill to my insurance, so they say I will believe this is done properly when I see it. Highly recommend going literally anywhere else!

Steve Bone

Jun 29, 2022

Ashley was very kind and very professional. She took the time to explain everything to me and made me feel very comfortable.

Debbi Rigdon

May 20, 2022

We've used Premier Radiology Hendersonville location for years and have always had great experiences. This trip my husband and I went for our Calcium Score Screenings. I'd scheduled by phone the month before and the gal was so accommodating. Once we'd arrived, the check-in process was efficient, the one who processed our paperwork (Ashley?) was pleasant & personable and we were called back within minutes. We had the same Tech, Keith, that we had at our previous screenings in 2017, and he's fantastic, upbeat, informative & great personality. As in the past, we had a wonderful experience and never hesitate to go to this location whenever possible.

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Questions & Answers

Why do they never Answer their phones ?? Been call for 2 days to get ct Scheduled before surgery!!

Tiffany Schmidt | Dec 31, 2021
John Perry | Dec 31, 2021

Hey I'm sorry I must have read that wrong everything y'all done was great

How did you ever make an appointment....no one answers the phone.

Margarette West | Dec 31, 2021
jennifer hooper | Dec 31, 2021

You can call any of the premier radiology locations to schedule an appointment at whichever location you need.

I have called multiple times Friday and today. No one answers the phone. Hello administration. Are you listening?

Kristy Chrzanowski | Sep 27, 2021
jennifer hooper | Sep 27, 2021

You can call any of the multiple sites around to schedule an appointment. Try Madison location I can usually get a hold of someone there.

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Why is no one answering phone.I tried yesterday for about an hour and today have to get x-ray but may have to go somewhere else.

Edna Smith | Sep 27, 2021
Connie Koutz stewart | Sep 27, 2021

It took awhile before I got anyone but when we did go they were packed

I have a apartment today at10 am wont have my i d will i still be seen

Dolly Harris | Sep 27, 2020
Sandy Frey | Sep 27, 2020

You got money, yes ,they will see ya!

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What kind of insurance do you take United health care

Kayla Overton | Sep 28, 2018
Premier Radiology | Sep 28, 2018

Hi Kayla, yes we take United. thx

Are you open on Sat?

Anna Elliott | Sep 28, 2018
Premier Radiology | Sep 28, 2018

Hi Anna, we ARE open on Saturdays in Hendersonville, from 8a-12p, by appointment. Please let us know if you have any further questions and thank you for choosing Premier Radiology.

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When should I take my valium prior to mri?

Melissa King | Sep 28, 2018
Premier Radiology | Sep 28, 2018

Hi Melissa, it is recommended to take your valium 30 minutes prior to your MRI appointment time.

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they schedule my mri at 7 but they dont open till 8 what do i do

Mindy Austin | Sep 28, 2018
Dianna Watts | Sep 28, 2018

Arrive when they asked. There's probably paperwork to fill out. Is this tomorrow? If not give them a call. They always send me a text as a reminder of when my appointment is. Hope this helps.

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