GFL Environmental

Category: Garbage collection service

Address: 5240 James B White Hwy S, Whiteville, NC 28472, USA

Phone: +19104994646

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Jonathan Smith

Apr 4, 2022

Thank you to all the hard working, friendly trash men of Columbus County. Yall are more appreciated than you'll ever knowπŸ™πŸ™πŸ™THANK YALL

Jackie Walker

Mar 30, 2022

If I could give them 0 stars, I would. My recycling has been sitting out for over a week. I say for service, yet I am not receiving any. I have spoken to about 6 customer service reps who have told me I would hear from someone. I haven't. I feel like I am being scammed by GFL.

Brittany Wilkins

Mar 23, 2022

If I could give NO stars, I would. WORST customer service I have ever experienced ever. I called to cancel my service, after holding for 16 minutes and 41 seconds, and the lady that answered the phone asked why i wanted to cancel, i explained to her about the $30 price increase and that I found cheaper and she said "okay ill get that for you" did not even let me know if she was going to cancel the service, when it would be canceled, or if there's anything I need to do to get this going forward. She then proceeded to hang up on me. I tried calling back and after being on hold for 22 minutes and 21 seconds I finally hung up. NEVER AGAIN & I WILL NEVER REFER THEM TO ANYONE. EDIT 3/23... Reinstated with them on the 15th (no other choice) & they came and picked up our trash can on the 22nd! I called and asked why and Mekita (the one who hung up on me) was in charge of it.. OBVIOUSLY she is the main issue behind this. If I was GFL, i'd be looking for someone that knew what their job entailed and knew how to deal with customers.

Amber Haynes

Jan 18, 2022

If I could give half a star I would!! Trash overflowing and every time I call I get a new day that never happens. Called to cancel and inst3ad of picking up this week, no pick up til the 26th!! Unacceptable and horrible! Do NOT use!!!!

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Questions & Answers

Is trash pickup on the 1st of January?

Wayne Mitchell | Sep 28, 2019
GFL Environmental | Sep 28, 2019

For our updated holiday schedule please visit: https://wasteindustries.com/whiteville/holidayschedule.

Will trash be picked up on pleasant plains rd sat

Wayne Overcash | Sep 28, 2019
GFL Environmental | Sep 28, 2019

Please give us a call at (910) 499-4646

Is there going to be roadside debris pickup in Columbus County rural roads.

Catherine Gerald | Sep 28, 2018
GFL Environmental | Sep 28, 2018

We are not able to accept storm debris. You must contact your local County to find out if they will provide roadside service or temporarily drop off locations.

It is my understanding that if your pick-up was missed due to the storm, one would have to hold their trash until the next regularly scheduled pick-up day. Can someone confirm this?

Tea Bee | Sep 28, 2018
GFL Environmental | Sep 28, 2018

Please continue to check our inclement weather alert page for all updates: https://wasteindustries.com/inclementweatheralert

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