Metro by T-Mobile

Category: Cell phone store in Redding, California

Address: 6392 Westside Rd Ste A, Redding, CA 96001, USA

Phone: +15309215475

Opening hours

Sunday: 10AM–5PM

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 10AM–7PM

Saturday: 10AM–7PM

Reviews

Savy Zimmerman

Jun 20, 2022

They were rude last time I went in there no help from them

Pranil Singh

Dec 14, 2020

Ron and Jordon are great they have the best customer service went to the redding Dana Drive location by the mall and I will say it was the worst customer service I received in a long time, If you live in redding go to the westside road location they know how to treat there customers and out do the other store with there service x10, they let you know that they appreciate you.

Josh Wagner

Oct 3, 2018

A great experience for me, the two very attractive women in the store helped me find a charger for my Galaxy S8+, the phone with the strange charger. They helped me find it promptly and gave excellent customer service. Whoever owns this MetroPCS store should give those two women a raise. My first good service from a cellphone provider since I Ieft the Bay Area. Keep up the good work. :-)

April Smith

Jun 11, 2018

Been with Metro 5+ yrs & had my worst experience at this location with the most unprofessional, unknowledgeable phone rep I've ever encountered. "Jordan" interrupted rudely my very first sentence and talked over me with "I can't help you" abruptly. She was intent on not helping me and her 2 months of knowledge was very apparant. She knew much less than I. Nothing less than total incompetence and extremely poor customer service. What kind of manager allows someone like that to man his store in his absence? I question both? I went to the District office and received very good service & resolved my issues.

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Questions & Answers

Can you make a payment at this store?

Trish | Feb 24, 2021
Johnny G | Feb 25, 2021

Yes you can, but you have to pay a extra "Convenience Fee". If you have a credit or debit card it is cheaper to do it through your phone

Can i buy more data?

Tim Syferd | Feb 25, 2019
Tanya Vincent | Feb 26, 2019

You can call for pricing.

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