UPS Customer Center

Category: Shipping and mailing service in Nashville, Tennessee

Address: 705 Massman Dr, Nashville, TN 37210, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 7:30AM–7PM

Tuesday: 7:30AM–7PM

Wednesday: 7:30AM–7PM

Thursday: 7:30AM–7PM

Friday: 7:30AM–7PM

Saturday: Closed

Reviews

parth patel

Sep 28, 2022

they lost my parcel and they act like nothing happen. very care less company and staff. stop blame on covid-19.

Mason Alderson

Sep 17, 2022

Some of the worst customer service I’ve dealt with. Had a package I needed delivered and on estimated delivery day they said they “ tried to deliver” but didn’t knock or put in in our mailbox. Then held it at a customer center over the weekend. Customer service told me it was still being delivered but was lead on.

Dylan Cooper

Sep 14, 2022

Had an important medication just left on the floor outside of the stairway at the other end of the hall where my apt is located. Instead of actually walking down to my unit the driver just got lazy to save time I guess. Almost had it.

Will Berry

Aug 31, 2022

My time sensitive package was delayed after staying home all day waiting on it. I received no notifications of this until I took it upon myself to log back in and track again. I called the first time and was told they would call me back with an actual delivery window as I was flying the next day and needed this item. Also I was told if I didnt receive this call from ups within an hour to call back and ask to pick up the package. I never received the call back. When I called customer service again I was first told that I could pick it up for a extra fee which is ridiculous when they are the ones delayed and I am saving them gas money. So I asked to speak with a supervisor and was belittled and talked over by the representative who refused to let me hold for a supervisor and claimed she would have to call back (doubtful they will given the track record above). Then when I called again a representative flat out told me that I could not pick it up at all even for a extra fee even though I'm a mychoice member. 3 different answers from 3 different reps, no escalation response, no package before my trip. Would give zero stars if possible.

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Questions & Answers

Do you have Notary service?

john anderson | Sep 28, 2018
Martee Rule | Sep 27, 2020

They don't but UPS Stores sometimes do; I use Bank Of America they have Notary

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is the UPS store located on massman drive nashville tenn 37210. open friday 7-2-20 so i can ship a package

Glenn Wendel | Sep 27, 2020
Shemar Wilson | Sep 27, 2020

Yea they should be open tomorrow

Which Nashville UPS have a notary?

Vicky Painter | May 30, 2022
Nikki Key | May 30, 2022

Call ahead of time All locations should have someone employed to offer service

How long after dropping a package and getting tracking info will the tracking number be active?

Jay Daughtry | Sep 27, 2021
UPS Customer Center | Sep 27, 2021

Please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPSHelp so we can assist you.

can I print a shipping label on line from UPS

Wade Staley | Sep 27, 2021
UPS Customer Center | Sep 27, 2021

Hi Wade, you can create, pay for and print labels online using the following link: https://www.ups.com/ship?loc=en_US If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPSHelp.

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I have a facility tour tomorrow. Is that considered a interview or what? Trying to wear the proper dress attire

David Jordan | Sep 27, 2020
Angel Amos | Sep 27, 2020

Business casual

What time, approximately, is UPS in area of blue hills dr in donelson?

Johnnie Street | Sep 27, 2020
Jim Bynum | Sep 27, 2020

It always varies. Suggest going to UPS website and sign up for tracking the delivery real time based on the tracking number. It's pretty cool & it works. Or have it left at one of their commercial partners like CVS & pick it up there.

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i left my computer at the Nashville Airport and need to ship it home. It is currently in the nashville airport holding area. How can i get someone there to ship it home for me. thanks

Mark Clay | Sep 27, 2020
Toby Rainey | Sep 27, 2020

Yes we can pick it up and ship it to you

My son work's at UPS on white creek pky he has a problem with his exemption they have with 2 dependence and he need to change it. How do he do it on line or can he go to Human resources I have been trying to talk to a live person for two days

Reba Holmes | Sep 28, 2019
Kenneth Watkins | Sep 28, 2019

He can make the changes himself online. He should log in to UPSers.com. Then hover over myHR and you will see the W4 option under the heading Pay. From there he can access the online Federal W4 form and make any changes. Hope this helps.

Do u take return package at this location

Jimmy Zaki | Sep 28, 2019
Michael Monnin | Sep 28, 2019

You can.

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What Are Qualifications to work their

Jason Arnett | Sep 28, 2018
Debra Sheridan | Sep 28, 2018

And be rude, disrespectful, and dismissive of your customers, especially those who speak a little differently. Absolutely an essential to work at this branch. And I would guess at all branches as headquarters was also dismissive of my letter about how I was treated at this branch. Disregard must come from the top down. I'd say working at FedEx is a great way to hone your antisocial, anti human interaction skills. If that's what you're looking for, look no further.

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Hay does or Can UPS "package" the item your sending ?

Dion Carter | Sep 28, 2018
George Gaster | Sep 28, 2018

They have packages and boxes for you to put your article's in. Harry is correct.. you have to do the packing yourself..

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Do you offer Notary Public services?

Barbara Olsher | Sep 28, 2018
Kris Unnikannan | Sep 28, 2018

Yes, i think its about $7 per document.

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