North Carolina Division of Motor Vehicles

Category: Department of motor vehicles in Charlotte, North Carolina

Address: 201-H, W Arrowood Rd, Charlotte, NC 28217, USA

Phone: +17045272562

Opening hours

Sunday: Closed

Monday: 7AM–5PM

Tuesday: 7AM–5PM

Wednesday: 7AM–5PM

Thursday: 7AM–5PM

Friday: 7AM–5PM

Saturday: 8AM–12PM

Reviews

Christina Hutchins

Sep 28, 2022

Very patient with me, and I like the whole appointment thing.

Curtis Harris

Sep 24, 2022

They are closed on Saturdays. They need to update the website and message.

Odett A.L

Sep 22, 2022

I am very pleased with the customer service over all. We didn’t have an appointment, we waited in line for over an hour but once we entered the office the process was really quick and efficient. Less than 30 minutes and we were done. Special mention to Ms. Inez Mixson for her kindness and patience informing and helping everyone.

Erica Hopkins

Sep 21, 2022

These five stars goes to the 2 ladies that assisted me. Alicia Harvey and the young lady in booth 7. I had an 11:30am appointment. Once I was checked in by Ms. Harvey and seated I was in and out with in 40 minutes. Now I will say, the lady that replaces Ms. Harvey at the check-in desk need to lower her voice and not yell out people situations. Work on her key words. She does not have to yell "Your license expired" instead just say "we cannot use this document." And use your instead professional voice.

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Questions & Answers

I need to change my address and renew my license, what documents do I need to take with me?

Lisa Boston | Sep 28, 2018
Denise Nichols | Sep 27, 2021

Your drivers license and a piece of mail with your new address.

how to make an appointment for drivers license renewal

Helene Rivlin | Sep 28, 2018
Elizabeth Apple | Sep 28, 2018

Phone always rings busy, any other way?

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Can I make an appointment for renewing my driver's license so I don't have to stand in line so long?

Dottie Jacquot | Sep 28, 2019
mary henry | Jan 30, 2022

No

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how to make appointment

henry graham | Sep 28, 2018
Ben Sellers | Sep 28, 2018

😭😭😭

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Do i need an appointment???

Lien Bui | Sep 28, 2018
Damion Cunningham | Sep 27, 2021

Do we need an appointment

How do I renew my license online?

Solo Brown | Sep 28, 2018
claudia ebanks | Sep 28, 2018

Can I apply for a photo I’d card on line

Does this location do title registration?

Faith Sexton | Sep 28, 2018
Luis de la cruz | Sep 28, 2019

No new registration at this place

I have a Massachusetts liecense what do I need to do to apply for a NC liecense?

michael kaloyanides | Sep 28, 2018
michael kaloyanides | Sep 28, 2018

which registry should I go to for a NC driver's lienense

Lived in georgia but lost my driver license from GA now live in clt nc will i be able to get a license with out having to take test?

Brenda Arceo | Sep 28, 2019
Johann Carson | Sep 28, 2019

you'll have to retake the test, NC state law says you must obtain an NC state ID after 90 days of residency FYI

Can I take the driving test in a rental car

Brandon Coxton (PLAYAY) | Sep 28, 2019
Waheed Gul | Sep 28, 2019

As long as you have a license driver to drive the car with you to the location.

Do they do instant titles here?

Maryanne Monroe | Sep 28, 2018
Mark Anthony | Sep 28, 2018

No they don't that would be the drivers plate agency this is the driver's license agency

How much is NC id

BRENT JENKINS | Sep 27, 2020
Donald Johnson | Sep 27, 2021

14 dollars for Id's bud.

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On Saturdays Are you able to take the permit test ?

Andre Horne | Sep 28, 2018
Mark Anthony | Sep 28, 2018

Yes

Can you get a new ID from this office

Kimberly Featherstone | Sep 26, 2022
Odett A.L | Sep 26, 2022

Yes, you can. I would recommend you to check their website for the requirements. They take walk-ins every day from 7 am to 8 am

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Are they taking walk ins?

Allan Lenard | Apr 30, 2022
Terry harney | Apr 30, 2022

I didn’t have a appointment and I walked in. My license was expired and I was in the city on business. I was in and out in like 30 minutes

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Are they allowing walk-ins for first time driver license test?

Aaron Castaño | Dec 31, 2021
Jerman Acosta | Dec 31, 2021

It seems to be different everyday. I went yesterday and they were only accepting walk-ins for about the first hour after opening.

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Can I walk in to get my license??

Latoya Sea | Sep 27, 2021
Jessica Lisz | Sep 27, 2021

If you go to NCDOT.gov and go to the DMV locations, when it says "open" you can do a walk in. Make sure to bring everything you need or they can send you home right away.

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how can i make an appointment

Sirlister Campbell | Sep 27, 2020
Jenean Bailey | Sep 27, 2020

You got to go online and pick a website and check the times available

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can I get license plates online or do I have to go to a office?

arthur caponegro | Sep 27, 2020
Giridhar Reddy | Sep 27, 2020

You can apply new custom plate in online while doing renewal. For new registration you have to visit DMV.

Can i get registration renewal on saturday

LaDrailia Davis | Sep 27, 2020
Giridhar Reddy | Sep 27, 2020

No, only driving license renewal and road test services available on Saturday.

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Can a walkers id be issued at this office.

Stella Patterson | Sep 28, 2019
Rump Love | Sep 28, 2019

Yes

Is early Monday morning like after they open a bad time to come for license renewal?

Vivian Farris | Sep 28, 2018
AMIT JAIN | Sep 28, 2018

Should be okay. Saturdays are generally bad

How ti change address on drivers license

Karen Brinkley | Sep 28, 2018
Andre Horne | Sep 28, 2018

And on the website to save the trip

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what do i need to have when i go up there to get a state I.D.

Yuri Blakney | Sep 28, 2018
Google User | Sep 28, 2018

Need to have an ID and Current Address proof. If you have an ID from another state carry it, else passport.

Do they renew your driver license

Michael Leiba | Sep 28, 2018
AMIT JAIN | Sep 28, 2018

Most probably yes

When you have to get a replacement id/drivers license, do they give you a paper one to use or do you have to wait on it to come in the mail?

Archie Middleton | Sep 20, 2022
andrew lovelace | Sep 20, 2022

You get a temp paper one.

my friends are telling me they got they’re license instantly with out having to do the 60 hours of driving with the learners permit and that I must’ve registered for the wrong thing I’m 19 and I don’t have someone to drive with what can I do?

Patrick Alado | Sep 13, 2022
Rohini S | Sep 20, 2022

Nope, you should take the driving test

Can I walk in for permit renewal

Cynthia o Neal | Sep 6, 2022
Stephanie Goode Huntley | Sep 6, 2022

They do take walkins but you will need to get there early as people who have appointments are the first priority. I believe they open at 7am. I got there at 5:30 am with my chair and waited. Please make sure you have ALL necessary documents with you. I hope this helps. Good luck. 🌹

Did they do driver license test here

Andre Lewis | Aug 28, 2022
S Gibson | Aug 28, 2022

Yes

I need a north carolina ID what do I need to take one

Dorothy Robertson | Aug 28, 2022
anusha vijay | Aug 28, 2022

Existing license, photo ID which could be your passport, address proof if you have one

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Is appointment mandatory for new NC drivers license or Walk-ins are allowed? If yes what is the best time to get there ? For this location.

Gundarapu Guru | Aug 28, 2022
Derek Gehring | Aug 28, 2022

As the previous responder noted, an appointment means waiting until September. Walk ins are allowed, get there as early as possible. By 8 there is a line in front of the door. Depending on how crowded it is, they can check your documents and give you a text message telling you to return later that day or the next.

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I can park a car on Saturday at an office in Charlotte

Sergio Zapata | Jul 29, 2022
Shalaundra Reed | Aug 28, 2022

Not sure about overnight parking but if you need to visit a business here or the DMV on Saturday, then yes you can park here.

Is appointment is mandatory for this location or Walk-ins are allowed?

Gundarapu Guru | Jul 29, 2022
Derek Gehring | Jul 29, 2022

Walk ins are definitely allowed but if you dont get there early (like before 8) expect a wait.

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Need handycap license plate

Joanne Hawkins | Jun 29, 2022
Allie Mitchell | Jul 29, 2022

You need to got to the license and registration office up the street from this DMV

Can return a NC license plate at this location??

Dimas Oliveira | Jun 29, 2022
Senthil Krishnan | Jun 29, 2022

Not in this location, there is one near this branch which is for vehicle .

I have had my permit for a couple months now and I have been keeping a log with me, can I turn in my log for over 60 hours and get my license?

shaziya ahmed | Jun 29, 2022
Tyesha Barnett | Jul 29, 2022

Yes, as long as you did the 60 hrs

Is they taking walk ins for real id ? It will be my first time getting one

Shay’s Tv | Jun 29, 2022
Judy Fuller | Jun 29, 2022

Not sure, I had an appointment. I would recommend making an appointment. The line was very long.

Do you have to have an appt or do you accept walk ins ? I understand there will be a wait

Nicolette Tiner | Jun 29, 2022
Wade Booth | Jun 29, 2022

Walk-ins @ 2pm, unless you are trying to renew CDL. If CDL renewal--DMV considers professional drivers essential--just walk in anytime. Make sure you specify CDL renewal though.

Are they open on Saturdays in May 2022

Anandi Banerjee | May 30, 2022
J-O Harris | May 30, 2022

No.

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Don't have my documents, I need a duplicate, can I still get my id

Star Stunt | Apr 30, 2022
Laura Rizzi | Apr 30, 2022

You can do it through the app. It is easy.

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to change your home address on your license, is there a fee to pay for this transaction?

9th Floor | Mar 31, 2022
Danielle Walker | Mar 31, 2022

Yes it's only $13 to get a new license with you updated address.

Are you open on Saturdays? If so what time?

Sheila Mcmanus | Jan 30, 2022
Anandi Banerjee | May 30, 2022

Are they open on Saturdays in May 2022?

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CanI Renew my NC ID on line?

inge burton | Jan 30, 2022
Clay Leonard | Jan 30, 2022

If you want it to be valid for air travel, you have to provide additional documents in person. If that doesn't matter to you, yes you can renew online

Can I drop off a license plate? That's all I need to do. Nothing else.

Patrick Stallings | Dec 31, 2021
Patrick Stallings | Dec 31, 2021

yep. wish they just had a drop box and not sweat a line if you don't need a receipt. Keeps the line small too. thanks

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Can I accompany my minor child to an ID card appointment?

Danae Merrick | Dec 31, 2021
BrittanyJavon | Dec 31, 2021

Yes ,you just have to show a valid ID as well.

What days can you do walk in?

Stephanie Zelaya | Dec 1, 2021
Prez Scott | Dec 1, 2021

You can any day my suggestion is be the first one there when they open at 7am The employees will ask for appointments first but you will be first amongst the walk ins and will have to wait

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What time they close?

Jennifer Nunez | Dec 1, 2021
Melanie J | Dec 1, 2021

5pm

Can I transfer my outta state cdl license at this location?

Adam Israel | Dec 1, 2021
Mark Hobbs | Dec 1, 2021

Yes you can, make an appointment,it is the fastest way to get it done.

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Can I pay registration here?

micheal grimes | Dec 1, 2021
Luis Rojas | Dec 1, 2021

No. This is a driver's license office. Search for DMV Vehicle Registration & Renewal. The closest is at 809 E Arrowood Rd #800.

I went in aug to renew my id got a temp but its been well over 40 days still dont have the new one i have moved it hasnt shown up now i need one to come to the new address nothe numbers i called adnt workingans

ki young | Nov 1, 2021
Lisa W | Nov 1, 2021

They're not answering the phones now. But, if you need a license or state ID, there ARE taking walk-ins now. They advised me last week that early mornings are the best time to get in and out quickly. Otherwise, be prepared to wait at least an hour or two. Good luck!

Can I get an inspection waiver at this branch?

Occasional Dancers | Nov 1, 2021
Luis Rojas | Nov 1, 2021

No. This is a driver's license office, not a license plate office.

It's impossible to talk to a real person there on the phone, I'm trying to find out if this is where I can take a shedule my learners permit because the automatic voice thing leaves no information about that and I really need to know please.

Amelia Wright | Sep 27, 2021
ivann hernandez | Sep 27, 2021

you can go there Thursday walk-in is allowed .to schedule an appointment have to go on the website and see if they have days available

What do I need to do to replace a stolen tag? Please help asap!!

Bad Liver (BadLiver) | Sep 27, 2021
Dennis Austin | Sep 27, 2021

Visit the DMV on Arrowrood closest to South Blvd. Cause there are 2 of them on Arrowood

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Do you need appointments

John Patterson | Sep 27, 2021
thick_hair_ don't_care | Sep 27, 2021

Yes, they went back to Appointments only last week. They are also no longer open on Saturdays according to the staff.

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I need to replace my id it says not online egiliable do i need to make an appointment. I live in nc but currently in sc caring for criticaly ill mother. I have a 2 hr drive dont want to go and the find out i meed an appointment.

Janet Blackwell | Sep 27, 2021
Ericka Mcgeachy | Sep 27, 2021

Yes please make an appointment before you come. They do walk in, but people with appointment be seen first

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Are you guys open on Saturday mornings for walk ins. How long

Jalen Hill | Sep 27, 2021
Ericka Mcgeachy | Sep 27, 2021

7am til 12pm be there by 11:30am

Do you need Insurance to renew your driving to Permit

Gwendolyn Harris | Sep 27, 2021
Amanda Martin | Sep 27, 2021

No

I have sold the car now, do I need to give the car license plate to the DMV?

qun lin | Sep 27, 2021
Evelyn | Sep 27, 2021

Check the website.I think you do

I lost my drivers license. How can I have a new one issued for me?

Kathleen Wilsbach | Sep 27, 2021
Evelyn | Sep 27, 2021

You have to go on line & make a apt for replacement dl🙋

Can you go into Charlotte NC arrowwood dmv without a appointment?

Chymia Maley_husB | Sep 27, 2021
Evelyn | Sep 27, 2021

Also during the day if they are not busy they do take walk ins as this happened on Friday when I was there🙋

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hello, can I return my license plate at this location?

Maru Moreno | Sep 27, 2021
Tracy Williams | Sep 27, 2021

No you have to go to the one off of Old Pineville road, it's in a shopping center area, on the left if your coming down Arrowood Rd before turning on to South Blvd

What documents would I need to bring to get an ID?

Midoriya 123 | Sep 27, 2021
Tracy Williams | Sep 27, 2021

Birth certificate, Social Security

Can you walk in or is it by appointments only?

Richard Cook | Sep 27, 2021
Cox Wayne | Sep 27, 2021

Saturday is the only time they do walk ins

Could I use a copy of my Birth Certificate if I don't have any other form of identification?

Zaimarie Guzman Torres | Sep 27, 2021
RL lee | Sep 27, 2021

No need a original or one that you had to send for if you lost the original

Hi I need to renew my learners permit What can I do

Heena Sh | Sep 27, 2021
Brian Denning | Sep 27, 2021

Goto the DMV or you maybe able to renew from the DMV website.

What documents do i need for proof of address

Mary Allen Todd | Sep 27, 2021
Frankie Bruner | Sep 27, 2021

I took mail and my IRS paperwork

Can I make appointment to see about getting my license or copy

Carmen Davila | Sep 27, 2021
Kaylee Schipani | Sep 27, 2021

Yes you can set it online through their website

can i walk ion for state issued id monday thru friday anywhere in charlottenc or gastonia nc

Masten Debbi | Sep 27, 2021
Frankie Bruner | Sep 27, 2021

Nope

Does this dmv do the road test at this time?

Naveena Rameshbabu | Sep 27, 2021
REMY | Sep 27, 2021

Yes they doing road test

I came in to get a North Carolina drivers license on April 29th with 2 other family members. Everyone has received their new license and mine has yet to arrive. How long does a person need to wait for the new license to arrive in the mail?????????

Johnnie Phillips | Sep 27, 2021
Saad | Sep 27, 2021

Mine arrive in 12 days

I just need to turn a tag in from a car that was sold today. Where can I do that and do I have to stand in a line to turn the tag in? Can I make an appointment?

Jim Johnson | Sep 27, 2021
Saad | Sep 27, 2021

You need to go to the one on 809 w arrowood not this office , you need appointment they don't allow walk in

does this dmv do learners permit renewal?

Naveena Rameshbabu | Sep 27, 2021
Richelle Selinger | Sep 27, 2021

Yes

Do I need insurance in order to get drivers license now? There are no driving tests (filled driver log with 60h is required) so whats the point of insurance?

Martins Ungurs | Sep 27, 2021
Temeka Johnson | Sep 27, 2021

Proof

How do I make an appointment

Gary Lee | Sep 27, 2021
Pat Snodgrass | Sep 27, 2021

By going online to NCDMV.gov

How do i make an appointment i moved hear from Florida and need new driver’s license

Jaclyn Powers | Sep 27, 2021
Aleesha Schwallier | Sep 27, 2021

Step 1: take a very deep and calming breath because it's likely going to be months away, especially for a DL appointment. Step 2: go to the ncdot.gov website, use the menu to get to divisions, I believe, and find DMV. There will be a menu from there for appointment types. Best of luck and welcome to NC!

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This morning as part of my DMV license renewal, i was asked to sign a sexual offender form. Any idea why this was asked?

Danny MJ | Sep 27, 2021
C Perry | Sep 27, 2021

Probably a question that should have been asked at the time. I would suggest contacting Customer Service 919-715-7000 to inquire. Or send a message through the NC DMV website.

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If a NC licensed driver is living in Europe at present, and cannot return to renew their drivers license due to COVID restrictions,is there an extension they can take advantage of?

A Google User | Sep 27, 2021
C Perry | Sep 27, 2021

I would recommend sending an email to Customer Service through the Contract Us feature on the website.

can i make apointment for a parment test

Barbara Wright | Sep 27, 2021
Marco Pepin | Sep 27, 2021

Yes you have to make a appointment for all things available at the DMV from taking permit test to even wanting to get a State ID.

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I need a waiver for the yearly inspection of my vehicle. Which DMV office here in Charlotte, NC do I have to go and on what particular day do I have to go there? Is the one in Arrowood a good location?

Camille Cordova | Sep 27, 2021
Mario Urbina | Sep 27, 2021

You have to go to a tag agency.https://www.ncdot.gov/dmv/offices-services/locate-dmv-office/Pages/dmv-offices.aspx

TITLE lost when mailed to me. Can I get a duplicate TITLE?

Margie Storch | Sep 27, 2021
Barry Smith Sr | Sep 27, 2021

Yes..contact the place you got the car from and the financial place.

I need to change my address

Jimmy Maloney | Sep 27, 2021
Mohammed Qahtan | Sep 27, 2021

you can do it online.

Can we go to charlotte dmv without appointment for renewal of ID which is expired?

Sunil Navsarikar | Sep 27, 2021
Chris Wilson | Sep 27, 2021

You must have an appointment for anything there.

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Is this DMV accepting direct walk in's without the appointment.

Anil G | Sep 27, 2021
Ravit Thapar | Sep 27, 2021

No

How can I make an appointment to get my license?

julio es amor forever | Sep 27, 2020
Denise Ortega | Sep 27, 2021

Hello I asked for my appointment in charlotte n c for my aidi could you help me to get it by mail since I do not have a car and I live in sulisbury north carolina ... that I can do help me I need my aidi for everything I am born in florida

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What is the phone number to make an appointment for driver license test?

Jenny Romah | Sep 27, 2020
Bruce Nelson | Sep 27, 2020

Dont think thats possible at any location. Every thing is done by appt. on line Go to www.ncdot.gov/mv ,,, it should answer all your ? Good luck

Can i stop by and pick up a motorcycle endorsement manual to study

Ronald Johnson | Sep 27, 2020
Bruce Nelson | Sep 27, 2020

Yes

Is an appointment required for ID cards ? I need one ASAP are they taking walk ins ?

Holly | Sep 27, 2020
Christian Caballero | Sep 27, 2020

Yes , you need to make an appointment. Unfortunately they are giving appointments as far as 3 weeks out.

I need to get the new driver license traveling overseas for work what I need to do just come in

Earl Williams | Sep 27, 2020
Loco Cruz | Sep 27, 2020

Yes

Can i get an appointment?

Robin McMillan | Sep 27, 2020
Emanuel Simmons | Sep 27, 2020

Yes ! If u got da money ! Theres nothing affordable in Charlotte !

if a South Carolinia dealership has a car purchased at an auction in North carolinia and sells the car to someone in NC; does the DMV want the new owner to get the car inspected within ten days, or do he have a year?

cecilia house | Sep 27, 2020
Giridhar Reddy | Sep 27, 2020

If purchased car previously registered in NC, inspection required.

I want to pay on the web What is the official web page ?

Chat en Español | Sep 28, 2019
Giridhar Reddy | Sep 28, 2019

https://www.ncdot.gov

I live in SC. Can I go to the dmv in NC to pay my property tax on my vehicle and get my new tag?

China Lamour Manning | Sep 28, 2019
R Purcell | Sep 28, 2019

Only if vehicle registered with NC address.

Do I have to wait in a line if I am returning the plates from my car (Car was leased and has been returned)

Dr. Robin Whitfield | Sep 28, 2019
Nikki Carman | Sep 28, 2019

You might have to. But just go in and ask them they might take you quicker cause that is all ypu are doing is the plate

I don't know why my question was removed, but I honestly need to know do somebody necessarily have to have a permit in order to get their license??

PRECIOUZ “AMAZON” ROBINSON | Sep 28, 2019
Nikki Carman | Sep 28, 2019

Yes

Do anybody over 30 necessarily have to have a permit to take the drivers test??

PRECIOUZ “AMAZON” ROBINSON | Sep 28, 2019
Nikki Carman | Sep 28, 2019

Yes you do iam 30 and took the permit and then went for the drivers test the same day

Do you have commercial registration?

Nikolay Nachev | Sep 28, 2019
Crystal Morgan | Sep 28, 2019

I always skip commercials.

how do I check available for a vanity plate?

Pat Swenson | Sep 28, 2019
Antonio Samuels | Sep 28, 2019

No I can not help

Can i take a road test on Saturday? To obtain my license...i work all weekdays.

EBONY EDDIE | Sep 28, 2019
R Purcell | Sep 28, 2019

Yes

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Hello, Am i able to renew my license on line?

Michael Langenfeld | Sep 28, 2019
Dorothy Blake | Sep 27, 2020

Yes you can

Can I do a title transfer here?

Ania A | Sep 28, 2019
R Purcell | Sep 28, 2019

Yes

how to scedule road test

Maxx Ruby | Sep 28, 2019
Rickey Hall | Sep 27, 2021

How to schedule teen driver test

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loss my registration what or how can get another one??

gama rodriguez | Sep 28, 2019
R Purcell | Sep 28, 2019

Go to local DMV or online

Is dmv in December 31 open?

amir ardalan sayyah | Sep 28, 2019
She Mob | Sep 28, 2019

Yes

Do I have to wait in line to only turn in my tags/license plate?

Jeff Wise | Sep 28, 2019
Crystal Morgan | Sep 28, 2019

Do people actually turn them in? :)

Does the Wi-Fi work here?

Erika Leone | Sep 28, 2018
Chetan Newaskar | Sep 28, 2018

With very low speed almost nothing.

Is the wait shorter if you are only renewing a license?

Devin Richmond | Sep 28, 2018
Jayapraghaash Govindarajan | Sep 28, 2018

It's all the same. Just luck I would say.

can i get a copy of a lost title at this location?

A Google User | Sep 28, 2018
Jayapraghaash Govindarajan | Sep 28, 2018

This location only provide services related to License, State ID Card and Real ID card. For title and tag you have to reach out to the office in "DMV Vehicle Registration & Renewal" office in 809 E Arrowood Rd, #800, Charlotte, NC 28217

I understand that an "enhanced license" is now required to board the plane. What do I need to bring to the DMV to get that license? Can I use an expired Passport?

A Google User | Sep 28, 2018
Patricia Degraffinreid | Sep 28, 2018

No

it is closed today dec 30th and jan 1st

C S | Sep 28, 2018
AMIT JAIN | Sep 28, 2018

It's closed on Jan 1. Not too sure about Dec 30

Can I get a handicapped hanger here?

Dale Deacon | Sep 28, 2018
Julius Shands | Sep 28, 2018

To my knowledge no yu caint

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I need to change my license because i moved. How much will i have to pay

valerie agyemang | Sep 28, 2018
Karácsony László | Sep 28, 2018

$13 Make sure you have your social security card, passport or green card and TWO other documents with your new address. Like power bill or letter. If you want to do Real ID.

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