Never answers the phone, trying to speak to someone seems nearly impossible. The staff has horrible attitude problems and quite frankly none of them seem to actually enjoy their job. It’s a sad case, a place that’s suppose to help.
Pearl dean
Aug 22, 2022
I just can’t understand how this place is still open with staff who doesn’t answer the phone it always is a busy line. Terrible place
Cas
Aug 18, 2022
Awful. Regularly have to wait 3 or 4 hours on the phone only to get disconnected before I reach someone. They have been absolutely zero help in getting my medicaid application together.
Natasha Robinson
Aug 5, 2022
Have been calling for a MONTH, cannot get through to anyone. Any time I get in the cue, I get to next in line and then told all lines are busy! This is RIDICULOUS!!! I am switching my services to another county. Mecklenburg IS TRASH
I need to get in contact with worker an nobody is answering the the phones can't stay toed up yall not answering 😒 i need my stamps an hadn't gotten renewal because it was in wrong mailbox
You can apply for both foodstamps and Medicaid online here:. https://www.nc.gov/services/e-pass
And if you can, visit the nearest location to get your *case manager* contact number. Not call because you'll NEVER get a answer or live person.
I mailed my application on the 3rd of June and I still haven't received any answer. Today is the 5th when I am suppose to receive my food stamps, and it's not on. What should I do?
Medicare is through social security Medicaid is at Social services to apply for Medicaid you would need to bring Id birth certificates and income information you can also bring old medical bills
Usually it can take up to 30 to 45 days by mail or email to hear back from the DSS. You can go to the building and talk to someone. Reaching by phone can be challenging.
Can I renew my benefits online ?
Daniyel Sherrer | Jul 29, 2022
T Westbrook | Jul 29, 2022
Yes
How many months will I have on my food stamps before I would have to recertify
Juan Agee | Jun 29, 2022
Linda Wolf | Jun 29, 2022
Your approval notice will tell you when your certification ends.
Unfortunately you will have to go up there. I had the same problem so I just went up there and I was told there was a shortage of workers and some things was put on hold. When I went up there I got the problem solved immediately
You have to actually go there to get any results. They are so short staffed but going in gets the job done and I didn't have to wait long at all.
How do you report change in income? I just started a new job, but received food stamps. Every day that I call, I can't get through. i trying to do the right thing in reporting income, Veronica H
Veronica Holton | May 30, 2022
Scott Reinstein | May 30, 2022
Going to have to physically go to DSS to report your change in job's. There customer service phone number is absolute waste of time!
What company in the security guards in the DSS buildings? How do you put in a complaint?
TyLuv 2Chat | Dec 1, 2021
Victoria Horton | Dec 1, 2021
Im not sure of the company, and i understand why you want to put in a complaint when i went there i had a medium size purse and he fondled my purse i mean for a good 2 min i dont know why or what he was looking for.
GoodPm is the Dss office on Billing rd open for walk ins ???
kyle hester | Sep 27, 2021
Shatavia Kennedy-Williams | Sep 27, 2021
Yes, Mon-Fri 8am-5pm
I'm trying to change my address for food stamps. How can I do that ? The call time is ridiculous.
Skippie A | Sep 27, 2021
Linda Wolf | Sep 27, 2021
Call, email, or written change placed in the dropbox outside the building or mail. Or submit documents online here: https://allaccess.mecknc.gov/
How and where do I pick up an application
VENLEXXAH MENGENRAYZZ | Sep 27, 2020
lex Blanca | Sep 27, 2020
Go up to the door of dss they have a area to get applications
I tried to apply for food stamps online and they denied me because I have an open case already. So why didnt they just look at my case and help me out?
Brittany Jackson | Sep 27, 2020
Adrienne Coleman | Sep 27, 2020
You have to contact your ongoing case manager if you have questions about an existing application.
⛔Will DSS request a investigation❓ Over 200+ people involved with holding aka J.B.Hunt Jr in homes in Gastonia & charlotte for 3mnths 💉 drugging him & kids to make extortion blackmail videos. 50 million embezzled & contracts forged.
Hunt Family | Sep 27, 2020
Hunt Family | Sep 27, 2020
👮Its 100% Truth! 💲💲 There is a 100k - 500k Guaranteed Reward being offered for info leading to arrest. 📞Contact DOJ FBI Charlotte or Senior DSS officials.
Definitely check with all those places above. But first before you do all that call 211. Tell them your situation and they will give you the numbers of the exact people that have openings right now, and can give you contact persons which will make getting somewhere much easier and quicker. Good luck man. Been there myself before in Charlotte. But luckily they have alot of good resources here. GOD BLESS and BE SAFE.
Do not speak spanish. The office will inform you. Proof: photo ID. Social security card. Income. invoice with address(address)#4=immigration status. Birth certificate of all. Goodbye.
Yes that is correct. The dr will have to write a "perscription" for one. Then you will either have to find a vender or the dr can provide info about where to get it.
I will be moving this summer to there.... I applied for disability. Not approved yet. Do y'all help with finding housing? Im a 35 yr old mom of two. No income at all now.. was force to retire from my job.
I think that's bull. You have to go in our have then mail you the application. But if you go in you can actually speak with the counselor and get everything done.