Does not deserve 1 star. I spoke with a lady who had a negative tone in her voice as soon as she took my call. She got angry when I asked why they allowed for me to release my social security number over the phone and they could not verify my daughters.she hung up as soon as she gave me her answer. No time for me to ask a follow up question. I highly recommend that the director (Gavin Lane in Atlanta) for the southeast region initiate some type of review of this locations employees. Need more customer service driven training for sure.
Huy Tran
Sep 13, 2022
absolute worse
Margie
Aug 25, 2022
Great experience! I had to do a name change on my SS card. They moved very fast through the numbers and the woman that worked with me was very efficient.
Gorden Belcher
Aug 25, 2022
Impossible to contact. Typical government agency
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Questions & Answers
I been waiting on the phone for 2 hours they need to get some more workers or fire some people it not make no sense that i got wait so damn long
Just received a call and the asked for the wrong name but I knew who they was asking for because they asked for my daughter last name. So any how the lady was very rude hung up in my face even after I told her I was my daughter representive payee.
Lene “hair stylist” Ferg | Sep 27, 2018
P Smith | Sep 26, 2020
I just received a call from a foreign dude that says my number has been shut down and I asked him my number he hung up...All I could hear in the background was ppl making n taking calls ..probably calling ppl like us, trying to get all of our hard earned money from their Call Center in Georgia...I also saved the number that he called from if anyone's interested...its definitely a Scam !
Yes there is a drop off box located inside of the building as you first walk in. However since it's Covid season and all local state buildings are closed. They only open the doors at 3:00 to allow ppl to put things in the drop box. Also, for other purposes related to your case, you must make an appoint to be seen in person.
I applied for a social security card, (it was to be an replacement card) and have not received any thing yet.. What do I need to do
Yvette Granberry | Sep 27, 2018
A Google User | Sep 27, 2019
I need a replacement SS card. What is the process??
do i need an appointment today?
Hope Dickens | Aug 27, 2022
Victoria Moore | Aug 27, 2022
It's much bettet
Is this location open to the public?
Tina Jamison | Jul 28, 2022
Tamara Frazier | Aug 27, 2022
Yes but they only allow about 20 ppl at a time inside
How much is a replacement card?
JonJon Da Don | Jul 28, 2022
Soriana MacKinnon | Jul 28, 2022
Free
What is it nearby
Alan King | Jul 28, 2022
Jessica Woodard | Jul 28, 2022
Metro center, you will see the Honda dealership on your left and you will turn right at the light. It like the 3rd drive way on your left. There's some new apartment's. Right across the street from it. Hope this helps.
I need a fax number for the Nashville office
John Anderson | Jul 28, 2022
Albertine Brooks | Jul 28, 2022
Sorry don't know that. Call the Administration office for this information
They seriously need more operators bc this is crazy I called 4 times in the last two weeks and can't get no one on they phone
Madelyne Ward | Jun 28, 2022
Chef K. | Jun 28, 2022
The offices are open, with COVID precautions and you must fill out an online application prior to, for most services. Expect a wait. (Bring a book and a snack) They obviously, have all day.
I would suggest, visiting at either end of the day. Or utilizing online service.
They “recommend “ having an appointment but there is no way to make an appointment! Been told 3 times someone from the local office will call but they never do. Was supposed to start receiving benefits in January- mid May now and nothing!
Jane Stutsman | May 29, 2022
Rooster Davis | May 29, 2022
You can walk in the metro center location is usually crowded, but the location in Madison is walk in.
ARE THE DROP BOX HOURS 3-4 PM
5 DAYS A WEEK?
Doug Vann | Dec 30, 2021
hbodiver | Dec 30, 2021
I am going to answer Yes, because even though the building is closed for customers, there is still staff working in the building. If you go around back you will see their vehicles and sometimes them. Although they won't speak to you or answer questions. I experienced this.
How do I go about getting a replacement card
Corice Williams | Sep 26, 2021
H D | Sep 26, 2021
Online or mail in
Do we have too have an appointment or is they doing walk-ins????
Tionna Hatcher | Sep 26, 2021
Monae Cross | Sep 26, 2021
They only do appointments for people who has never had a social security card I was told all other services such as name change and etc has to do it by mail hope that helps.
If social security were to inform you that there are suspension on my SSA , what do I do?
Rebecca Heath | Sep 26, 2021
Isha Mudgal | Nov 30, 2021
Its probably a scam
Can i call y'all to get my baby birth certificate and social security card Sant out
Shaqueailla Griffin | Sep 26, 2021
Beshoy kamel | Sep 26, 2021
Yes, you can call or log in to this site via the Internet to request the service you want the site is SSA@gov.
I need to get a void check to Social Security to change my routing number my bank was bought out by another bank so what do I do!!
Betty Clouse | Sep 26, 2020
Justin Emler | Sep 26, 2020
You have to go into office
how can i get a phone appointment?
Glenn Proffitt | Sep 26, 2020
Justin Emler | Sep 26, 2020
Just call the office and asked them to set up phone appt
do you still have to go thru metal detector shoes off etc to get in building
Hoyt Carter | Sep 26, 2020
Almansour Auto Parts | Sep 26, 2020
Yeah, I was there two weeks ago and still doing it
if I'm lookin to get a new card mailed to my address...can I ask for a copy of something showing my social security number so I can use it for work. I need two forms of Id.
Ryan Bell | Sep 26, 2020
Justin Emler | Sep 26, 2020
All i need was one form of id. They will give u a print out saying ur card is in the mail but wont have your social security number on it. The paper will work for anything you need for up to two weeks till your card comes in
How do I find out if my mom is getting benefits? I believe she is, & if she is doesn’t that mean that’s i would get one too. She has a overseer and I’m trying to figure out if the overseer has been taking the money.
Nia Branch | Sep 27, 2019
Tony Brown | Sep 27, 2019
We can only give out info to your mom!! U and her can come by office!!!
How old do you have to be while you are still working and you can work as long as you want with out being tax on the money you make
dimple blackmon | Sep 27, 2019
Tony Brown | Sep 27, 2019
U will always get taxes!! Retire age is 65 years old and u will still get taxed!!!
Can you go to the SS office and get a replacement SS card the same day?
Recent correspondence from SS showed the spelling of baby's name spelled incorrectly.
How do we confirm the correct spelling and see if this was just a typo?
Meg Limmer | Sep 27, 2019
Tony Brown | Sep 27, 2019
Bring it to the office with your paper work and we will take care of it!!!
I have a question about question 5a on the SSA-1372-BK form. I am not sure what amount to put in the "earn more" blank
bradley curtis | Sep 27, 2019
Tony Brown | Sep 27, 2019
Call them or Google them!!
Can I get a print out of my social security number?
Linda Markwie | Sep 27, 2019
Tony Brown | Sep 27, 2019
Of course!! It's legal lol!!
If I remarry will that change my benifites
Elmer Perry | Sep 27, 2018
Tony Brown | Sep 27, 2018
It should not!! Call office or Google it and email them!!
is there a ssd office in Williamson county
Karen Keefe | Sep 27, 2018
D Lyn Wyn | Sep 27, 2018
No. There are only offices in Columbia, TN; Gallatin, TN; Madison, TN; and Nashville, TN;
Can i have Federal taxes taken out of my social security so that i don't have to pay at the end of the year
LInda Roberts | Sep 27, 2018
FF TN | Sep 27, 2018
Yes
Has my dissability been approved
Melissa Culwell | Sep 27, 2018
Crystal Hively (ThatsNoMo0n) | Sep 27, 2018
This isn't the place you ask those sort of questions. How would we know? You need to call your case worker.
There is no penalty after 66 to work and collect SS. If a person is healthy enough to work at that age, go for it! Afterall, they have paid into SS all their life, and would still be paying into it by working. It is their money.
I've been in this building1000 times, everytime I the metal detector goes off, when did the security team start touching people with their hands with no gloves on ???
William Goodner | Sep 27, 2017
James Wells | Sep 27, 2017
That is the reason why I don't do that one I goes to the one and Madison tn