Comcast Service Center

Category: Internet service provider

Address: 3010 Herring Ave, Sebring, FL 33870, USA

Phone: +18002662278

Opening hours

Sunday: Closed

Monday: 8:30AM–5PM

Tuesday: 8:30AM–5PM

Wednesday: 8:30AM–5PM

Thursday: 8:30AM–5PM

Friday: 8:30AM–5PM

Saturday: Closed

Reviews

Stacia Brunson

Sep 26, 2022

Absolutely the worst customer service ever. Don't know why they are open. Can't take back phones, then why can you sell them? Can't print shipping labels?! Lines out the door every time I go there. Don't even bother. Talked a old person into a phone she can't use then won't help her return it when she can't use it!!!!

Bill E Dee

Sep 19, 2022

Employees were nice, company is horrible. If you have another option for internet, use them. Do not use Comcast. Ever.

Ann Moffat

Sep 18, 2022

The staff were efficient and friendly- we visited on a Monday just after a storm had damaged lots of customers existing kit. We are new customers and we're impressed at the no quibble exchange of damaged equipment! The tech guy arrived on time and installed our wifi.

Tango Delta

Sep 14, 2022

What a disappointing experience! I was so excited to be switching over from CenturyLink Xfinity Internet. Xfinity's customer service is highly rated and dealing with CenturyLInk has always been a pain. Wow! Was I in for a surprise. The lady behind the counter was surly, disrespectful and rude. I knew the promotion from Xfinity for $30 Internet was only valid if you also got their mobile service so I expected to pay more. I was interested in 40 or 50 Mbps so that what I asked for. The lady behind the counter looked on her computer and informed me very matter-of-factly that 300Mbps would be $69. So I said I don't want 300 Mbps, I only need 40 or 50. I said "How much is 50Mbps and she said, it's the same price as 300. Then she said it would be $100 to have Internet installed at my house. The brochures all said "Free Installation" but Miss Personality said, not at my address, it would be $100. Based on Xfinity's overall customer service rating, I really expected a totally different experience. Now, after talking with some other folks, I found out that my experience was not unique. I went to this store because Xfinity's website was not working properly. At least not for my zip code. When I tried to apply online I got to the part where they tell you to choose your speed but there was nothing to choose from. What a truly disappointing experience! Unfortunately, for now, Xfinity is the only game in town but that will change.

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Questions & Answers

Does anyone have a local phone number for this location?

dave I | Sep 27, 2018
Ric Gonsalves | Sep 26, 2021

Tried 8 times can't get a agent

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what is the initial cost for internet service only?

TERESA ROBINSON | Sep 26, 2020
Florina Haynes | Feb 28, 2022

91.00 iam now being charged 3.00 plus the 91.00 why

Is there a local number for them

Michael Jochananov | Jan 29, 2022
Victor Martinez | Jan 29, 2022

No local number.

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can i drop off tv controller on saturday or sunday

David Vernest | Sep 26, 2020
Eric Parsons | Sep 26, 2020

They are closed but the is a drop box.

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I need to return equipment but I work 8 to 5 all week. Is there a way to drop it off after hours or have a Comcast rep pick it up?

Keegan G | Sep 26, 2020
Maura Obrien | Sep 26, 2020

Call Comcast service center in your area to find out if they have drop box facilities

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Does Xfinity Comcast email sync with all devices?

Jan Gaughan | Sep 27, 2019
George Rabideau | Sep 27, 2019

I don't use their email. Sorry I can't help you.

Anyone having issues with service

Bertha Moltz | Sep 27, 2019
Joseph Hulsebosch | Sep 27, 2019

It's a lot better than satellite...

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Can u return ur equipment and cancel service at this location?

Irm Gard | Sep 27, 2019
bigmanedotcom | Sep 26, 2020

Yes

I would like to purchase a new apple watch? where can I purchase

Don GrovesTrust | Sep 27, 2019
Eric Edwards | Sep 27, 2019

You're best deal will be on the internet

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How do I add channels ?

rick weedon | Sep 27, 2019
Carole Cardinale | Sep 27, 2019

You can email them from your TV or call them

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Do I need to have a box for every TV in my house?

Karen Davenport | Sep 27, 2019
Carole Cardinale | Sep 27, 2019

Yes

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anyone with xfinity mobile phone? How is service in Highlands County?

Marcia Gerlack | Sep 27, 2019
David Crawford | Sep 27, 2019

You run off Verizon tower

Do they offer stop/start service? One week on, one week off, etc.

Shelley | Sep 27, 2019
Tom Imrie | Sep 27, 2019

In my experience, they do offer start/stop service for people staying in RV parks in their service area. You will have to call them for specific information about the duration of the service.

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I have asked for a waiver on my business Comcast, they rep promised to email the 30 waiver over a week ago. How do I get this in a timely manner???

Mary Freeman | Sep 27, 2019
Rick Strzelewicz | Sep 27, 2019

I would try to get hold of the person in the local office. if you have to go in person do it, sometimes it gets frustrating talking to someone from a different country with broken English.

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CBS is not on my tv today. What is wrong?

Ann Dyess | Sep 27, 2019
Matthew Feliciano | Sep 27, 2019

Call Comcast and find out. 🙂

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What are your Saturday business hours?

Bev Chapman | Sep 27, 2019
Carole Cardinale | Sep 27, 2019

Yep closed on Saturday

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Does a new install include a DVR?

George Rabideau | Sep 27, 2019
Tom Imrie | Sep 27, 2019

In my experience as a customer, it did not. You may wish to call and ask them, or check online offers.

What is mega tv channel

Glamaris Rolon | Sep 27, 2019
Scotty n michelle Bolles | Sep 27, 2019

What is the question where is Comcast if so I can tell you

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How much does a land line cost for a phone in Sebring

Dorothy Roberts | Sep 27, 2019
Tom Imrie | Sep 27, 2019

I would suggest you call them. This is a user forum.

When will service be restored to Placid Lakes NW in Lake Placid 33852

Victoria Stewart | Sep 27, 2019
Carole Cardinale | Sep 27, 2019

Did you try calling them?

Does this store carry Xfinity mobile phones, I wanted to upgrade.

Emily Somers | Sep 27, 2019
Deborah | Sep 27, 2019

No

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are there seasonal packages for winter months

Karen Joyce | Sep 27, 2018
Eric Virak | Sep 27, 2018

I have not asked. I will say they slow down your feed zo ubuy more megabits.next thing u know movie's are buffering,

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Can a account be transferred from state to state?

James Tucker | Sep 27, 2018
Deborah | Sep 27, 2018

Yes

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Is there an after-hour drop off?

Thomas Baumes | Sep 27, 2018
Anifal Zelaznog | Sep 27, 2018

I dont think so. But you must call.

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Is the Sebring office open Good Friday,March 30th?

Kathy Dehaven | Sep 27, 2018
Josefina Gonzalez | Sep 27, 2018

Better call them to make sure.

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Do I get a house phone service from comcast?

Ginger Edwards | Sep 27, 2018
Deborah | Sep 27, 2018

Yes

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Why is fox off the air today????

Garry Euler | Sep 27, 2018
Joni Price | Sep 27, 2018

don't have Comcast

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What if just want basic cable. How much would that cost a month. Is there a special on this now? Can you help me.

Debbie Rimes | Sep 27, 2018
Billi Potter | Sep 27, 2018

Don't do it, it sounds good, but it's really expensive.

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Is the office open today? Columbus Day?

Kevin Donnelly | Sep 27, 2018
Aaron Armstrong | Sep 27, 2018

Yes

My router keeps disconnecting. Seems hot can I exchange it at local Comcast

Roland Bates | Sep 27, 2017
vickie holsey | Sep 27, 2017

If its one of theres yes you can exchange it

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