U-Haul Moving & Storage of The White Mountains

Category: Self-storage facility

Address: 3761 W White Mountain Blvd, Pinetop-Lakeside, AZ 85929, USA

Phone: +19283686464

Opening hours

Sunday: 9AM–5PM

Monday: 7AM–7PM

Tuesday: 7AM–7PM

Wednesday: 7AM–7PM

Thursday: 7AM–7PM

Friday: 7AM–8PM

Saturday: 7AM–7PM

Reviews

Sunnie Up Everyday

Jul 17, 2022

I needed to do this 2 weeks ago. I want to say this location is by far the most professional U-Haul facility I have been too. They worked with me on faults that were beyond my control. I was also very friendly with them and respectful that they didn't charge me extra . I would recommend this U-Haul place over any rental place ever. Hands down you guys were the best. Keep up the great work. I drove this big thing up mountains and the truck never broke down. The trailer on the other hand I recommend the insurance on it because I needed roadside assistance just on the trailer. It was so easy to use Roadside through the application. If you need help, get the insurance. So worth it. A free peace of mind of no troubles also.

Beth Hughes

Apr 8, 2022

Just picked up a trailer for my move down South. Paul, the General Manager could not have been more helpful and pleasant. Even while dealing with Internet problems He got me in-and-out and a better rate than what I found online. Thank you so much for the great service!

Josiah M

Jun 7, 2021

Apparently nobody knows how to answer a phone. I find it really hard to believe that our little mountain town U-haul is so slammed with phone calls that I have to sit on hold for an hour. Forget it. I'll take my business somewhere else.

Arthur Hirschfeld

Feb 10, 2021

My wife and I needed to rent a 26ft truck and car trailer. She booked a 26ft truck online but we got there they would only give us a 20ft one despite two 26 footers on-site. When we asked for one of the 26ft ones the manager said that those could only stay in the state of Arizona supposedly. Despite the excellent and most efficient movers help we hired to load the truck thru Uhaul they were not able to fit everything in the 20ft truck. We ended up having to give away a couple of recliners, both of our bikes, and both of our kayaks. All because they wanted to keep the 2 26ft trucks in Arizona. When my wife called UHaul to explore getting one of their UBox containers or get a trailer hitch installed on my Subaru Impreza to take the remaining stuff their customer no service person pretty much said nothing was available and didn’t even try to help.find a solution. Also the fact that their trucks lack fatigue reducing cruise control on any of their vehicles says a lot how they s don’t care about their customers well being and just how much they can fleece the customer. The lower price of using Uhaul versus a traditional moving company is not worth the stress that we have experienced so far. I will be making calls to the corporate offices to express my deep disgust with the horrible customer service and advise anyone who needs moving services to steer clear of Uhaul.

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Questions & Answers

Interesting, says you are open....I have been trying to call for OVER AN HOUR, NO RESPONSE. WTH, YOU RUNNIN A BUSINESS OR A JOKE??

Beau Truax | Sep 29, 2020
Marbie | Sep 30, 2020

I would recommend going down there, whatever their phone issue is they never answer.

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Do you exchange propane tanks?

john Whitlow | Feb 27, 2020
Monique du Vair | Feb 28, 2020

Yes they do

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