Carter's - Curbside available

Category: Children's clothing store in Bel Air, Maryland

Address: 5 Bel Air South Pkwy Ste M06A, Bel Air, MD 21015, USA

Phone: +14105690864

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Angelique K Alsup

Aug 5, 2022

Where do I begin? Usually in the Newborn section, but come as you are and have a look. Wonderful staff and great prices.

JOANN WRIGHT

Feb 9, 2022

The staff was very helpful and the store was organized.

Michelle Barron

Dec 15, 2021

I always find what I need and if I can’t then someone is eager to help. Good experience and good location as well, plenty of parking.

Frank Pollock

Oct 15, 2020

Experienced some of the worst customer service. Obviously a young kid not wanting to actually do their job. I called to see if my order was ready and the associate was so rude because she couldn’t “find” it. Then proceeded to tell me there was nothing she could do and I would have to call customer service. Never asked my cell number or email to try and verify order. Once I called back, after waiting for 30 minutes with customer service for them to tell me it was in fact ready at this location. The same associate answers the phone and I explain the situation- again, she then tells me well, we are actually closed, I just asked if I could know if the order was definitely there. She told me no and hung up. All of this over pajamas. 🤦🏼‍♀️

Thanks! Your review is awaiting moderation.

Questions & Answers

Who can pick up my order?

Carter's - Curbside available | Sep 26, 2021
Carter's - Curbside available | Sep 26, 2021

You or whoever you designated as your pickup person while ordering can pick up your order.

What do I do when I arrive at the store?

Carter's - Curbside available | Sep 26, 2021
Carter's - Curbside available | Sep 26, 2021

For Curbside: Park and call! When you arrive, open your email confirmation and call us. Pop the trunk and we'll pack it up. Contact free! For Pick Up Today: When you arrive, head inside and head to the cash registers with your email confirmation ready. Should be super quick!

How do I return my order?

Carter's - Curbside available | Sep 26, 2021
Carter's - Curbside available | Sep 26, 2021

It’s easy to return it to one of our 850+ stores within 90 days. However, you cannot return your items Curbside, you must come into the store. If you're a Rewarding Moments(TM) member, no receipt needed! To return by mail, simply print a return label from MyAccount.

How long do I have to pick up my order?

Carter's - Curbside available | Sep 26, 2021
Carter's - Curbside available | Sep 26, 2021

You will have 14 days to pick up your order. If you can’t pick up your order within this 14-day window, we’ll cancel it and refund your purchase.

When will my order be ready for pickup?

Carter's - Curbside available | Sep 26, 2021
Carter's - Curbside available | Sep 26, 2021

Most items will be ready for Pick Up Today / Curbside Pickup within two hours of the time you place your order online. We'll send you an email when your items are ready for pickup. Place your order 2 hours before close for same-day pickup.

What are you doing in-store to keep customers safe?

Carter's - Curbside available | Sep 26, 2021
Carter's - Curbside available | Sep 26, 2021

We are doing the following to keep you and your family safe: frequent cleaning, capping the number of guests in-store, and available face masks and gloves for you and our store teams.

What are you doing to make sure I'm safe when I order Pick Up Today or Curbside?

Carter's - Curbside available | Sep 26, 2021
Carter's - Curbside available | Sep 26, 2021

Employees sanitize their hands after each customer interaction and wear a mask during the entire process of fulfilling your order. When the associate brings your order to your car, they will place your order in the trunk or backseat to comply with social distancing.

Are masks required for in-store shopping?

Carter's - Curbside available | Sep 26, 2021
Carter's - Curbside available | Sep 26, 2021

Yes, they are required for all shoppers and employees at all of our stores.

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places