United States Postal Service

Jannelle Marshall

I went in to process USPS Direct Mail item for my business which I have done before at this location no problem. The second time it was a problem because the resource at the window wasn’t listening to the instructions provided. The supervisor Kevin called me to tell me I needed to pick the boxes up because they were not sorted. I called because I knew this could be resolved over the phone, Kevin answered the phone acted like he didn’t just call me put me on hold to never return. I hung up and called back a young lady told me Kevin stepped out was at lunch. I jumped in my car it took me 15 minutes to get there, and Kevin was right there at the window packing up the boxes that he claimed where not sorted. Once I explained to him how it was sorted for the second time since the lady wasn’t listening when I dropped it off the first time. He claimed it was just a misunderstanding, which was fine but it could have been taking care of over the phone. The staff is rude including the manager the other manager who was suppose to call me back never did but went on google to troll my business and give it a 1 start rating. My customer service at my business is way better than yours and your staff any day. Focus on customer service and not being so rude starting from the top and you should get a better rating.

Tim Flath

Allways crowded Dejoy is destroying it from inside out.

Darissa Tejada

WORST POST OFFICE. I had filed for my ensurance card at the begining of june and what they did was to send it back because the couldn’t find the addres putting addresses unknown only because i calle i knew about that. They send it to me again and im Still weating for it. Last week i had a packge and the person did the same to put addresses unknow so i got the chance to go outside and saw the person and ask why it says that is the addres is correct and she says not but ended giving it to me with rude actitude. Yesterday i got few packages again puting them as an addresses unknown i had to call and filed a claim but them i decide to go on person to ask what was going on and one of the workers as nice she was she decide to help me by finding them, gave her my number to call me to go and pick them up. Im just wishing she dont forget, found them and help me.

Thaylees Werleman

I’ve been calling them for the past three days and they don’t pick up