Address: 1106 E Main St, Richmond, VA 23219, USA
Cozy location downtown. Polite and friendly staff. I placed an order online and picked it up the next day. Simple and efficient.Thank you for the kind words, Kevin! Our wonderful team is the backbone of our business and we certainly couldn't do it without them! See you next time.
This order was delivered on yesterday (Thursday) to my Mother. She did not receive everything that I paid for. She only received the fruit arrangement. I paid for the Valentines Day balloon, flowers & Chocolate, none of which she received. I’m very angry. So I received an email from the location that handled my Mother’s order, only providing a disappointing credit to my order. Not once have I received a phone call with an apology since Thursday from a Manager about my mother’s order or an explanation of what happened to her order? I was not provided with the respect of a phone call to be provided with an option of what I want to happen to resolve this matter. Valentines Day is tomorrow & Mother still would not have received what I paid for & this company does not care. Poor Customer Service!!We deeply regret to hear that our service did not live up to expectations, Tanya. We'll make sure to let our Richmond team know about your experience and work on improving this aspect of our business. Please be so kind as to contact us at [email protected] or 1-877-363-7848. We hope that we can regain your trust and confidence. Thank you.
The staff is awesome they are working so very hard even during COVID to get orders out. Thank you so much Downtown Edible Arrangements!You can always count on our great team, Brenda! They're truly second-to-none. Thank you for the review.
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Today is not labor day
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