Address: 1140 N Main St, Gainesville, FL 32601, USA
Phone: +13523675130
Sunday: Closed
Monday: 9AM–5PM
Tuesday: 9AM–5PM
Wednesday: 9AM–5PM
Thursday: 9AM–5PM
Friday: 9AM–5PM
Saturday: Closed
Shannon Scott
I HAVE BEEN HUNG UP TWICE TRYING TO CALL THE BRANKS!!! POOR CUSTOMER SERVICE!!!
Jessica Criswell
So we love the people that work at the bank but as for the bank itself, the client's best interest is not priority. We currently use three banks and bbva has proven to be worst of the three. First, I'll start by saying I've had nothing but issues with mobile/online banking since day one. Julia did help me fix it and now I'm having the same issue a yr later. Next, I'll discuss the how every chance the bank gets to get money from you, they will. If you get a cashier's checks as a MEMBER your charged $10 v.s some other banks give them free for members even with a complimentary envelope to use with the check. If deposit a check of a certain amount they hold it 5 business days v.s other banks who hold them 3 business days. If you accidentally overdraft they charge you $75 per day on top of the overdrafted amount after 3 days overdrafted v.s $35 and $25 per day after an allotted 14 days to correct the issue of the overdraft with other banks. So based on these findings after banking with BBVA for about a yr give or take we have decided to close our business with them and continue with our other two banks. This is our decision based on our experience with multiple banks. We encourage our viewers to do their own research when finding a good quality bank. Thank You for year of service! Again we love the staff just not the bank quality.
Bosslady Tee
Worst experience ever.. i opened an account on the 26th of March and still haven't received my card. I was told by a banker if i I didn't get it by Friday they would expedite me one and wave the 50.00 fee. Well No card still and the manager of the main street branch told me No he will not do tha . I either got to wait to see if it comes Monday or he can cancel thhe card and order a new which will take another 7-10 days. These people can't be foreal can't be
US Security
Takes your money
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I would suggest calling the manager of the branch office that you most frequently go to.
I think the drive thru at the Main Office on SW 34th Street is open 9am to Noon
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