Bank of America (with Drive-thru ATM)

Cee Spurgeon The Bear Troll

Yeah. Your hours are not even remotely appropriate for businesses. 10-4? Hours keep shortening every month. This is bad. 23+ years as a customer. And it keeps getting worse with BofA. This location, specifically, serves zero purpose to the community. Especially if you're a business. Use the Newberry Road BofA instead. Suggestion 1: close your location. Suggestion 2: improve your online banking/app experience Suggestion 3: increase app check deposits by $123,456 digits. Suggestion 4: If you're trying to decrease foot traffic, increase the mobile deposit amount to $250,000. Suggestion 5: Get a new social media person to manage your presence. Anybody reading these terse and unmotivated responses from the owner, are running away from your bank based on this alone. Businesses gotta business, yo!

Benjamin E. Molano

Every day in this branch thr line is between 5 to 10 people waiting for only one cashier, and other four employees doing nothing. Please some one do simething about it.

Vasil Hrisca

Gee I wonder why their ratings are so low! Ughh!! Waited in line so long, when about to get to the counter, this Debbie workers comes by and send me to fill out my deposit slips. Great! Other person got in front of me now! Bye! Never returning here!

Sara M

Bank had four employees in the branch, three not helping physical customers with over five people waiting. Seemed like the manager tried to help but could “only deposit checks.” Myself and another customer left due to the wait time and lack of assistance. I do my best to not need to go into a branch but this branch really needs a customer service overhaul.