Atria Seville

Donald Crooms

A friend does a biweekly karaoke there

donna craven

My mom lived at Atria for 6 years. It was a fabulous experience. The facility is very well designed and spotlessly maintained. The staff is well trained and very aware of the residents' needs. We could not have asked for a better assisted living experience.

Mary Mac

I chose Atria for my 93 year old dad and it was a mistake (for him). He lasted there for only 3 weeks. It's a very nice place and I think for a younger parent it is one of the best in town. He simply couldn't adjust to being in a separate apartment after living with family.. even with the "pop in and out" assistance they offered. The Covid restrictions had relaxed to allowing us one visit per week but I assumed that people there were used to helping new residents acclimate. If I had been able to visit, I could have helped him but with Covid, it wasn't possible. He received zero orientation from staff besides the initial sales tour a week before the move in. He didn't know his way around at all. We, as family, were also not given any instructions about how to arrange for pickups or visits, or even told about their very cool APP which would have helped us help him remotely. There was no "ambassador" buddy assigned to him to introduce him around. His first night there, he was not given dinner OR ANY of his meds and no one checked on him. Luckily I had put a camera in his room so I could report that and things did improve. One staff person DID make the effort to get him to exercise class the first week, but he couldn't remember the next week on his own. So it fell on me to call him to remind him of events and classes and hope he would get to them. When I asked to pay for a higher care plan to escort him to events, they said they couldn't do that and told me to hire outside caregivers for him, which I did. He started skipping meals (it's not fun eating alone in your room), became seriously dehydrated , anemic and weak and fell 3 times in a week that caused a serious brain injury. This was the same guy who walked 1/4 mile a day (accompanied) prior to moving in there... and never fell at home...always dressed and undressed himself and always ate a full plate of food at our table....so it was completely unanticipated. When I spoke to the management they said he was fine, that they often saw him at events or walking the halls and that it just took old people awhile to acclimate to change. I am not blaming them although it would have been nice to have a heads up that he hadn't been eating and was suddenly too weak to dress himself. He has been hospitalized for 2 weeks and has lost 20 pounds since the move. I thought he was doing "too good for a memory care facility" and he had no skilled nursing care needs. At his advanced age, all of this could also have happened here at my house or anywhere else. Maybe it was just his time to get sick. Another problem was also that it happened so soon after he had moved in and they didn't have a "base line" for him so they didn't realize how fast he was going downhill. Anyway, it's a nice place for someone in their 70-80's to move into and live into their 90's, but don't expect the really elderly to adjust to closed door apartment living. He'll do much better in a more open door room environment (like memory care or a board and care home) where people are gathered from their rooms to a common area to be observed.

Karen Mitchell

Miss all my customers will be glad when C9v8d is over so I can see their smiling faces.