Chase Bank

Kiara Anthony

worst customer service I’ve had at any bank

According To The Scriptures KJV

Didn’t realize I had to make an appointment to open a Chase bank account but did so. The earliest appointment was 7 days later. Chase confirmed an appointment at 1pm with Anabel Umambong. I showed up for my appointment and got in line. Teller told me to wait in a waiting area. After wasting my time waiting, I eventually asked the teller if Anabel was even in the building, she said she wasn’t there. I told her to tell Anabel she missed her 1 o’clock. That was about 3 weeks ago, to date, neither Anabel nor anyone at Chase has contacted me. Pretty obvious they don’t care about having your business.

Shabrina Bailey

Despite the negative reviews I decided to open up a couple accts anyway. I had to make 2 trips and each time CJ and staff were professional and courteous. CJ was very knowledgeable and took her time to explain everything I needed to know regarding my acct types and how Chase operates. I was very pleased and look forward to possibly opening up my business acct with them.

ann chynna

This location is so horrible it makes me want to switch banks. It causes SO MUCH TRAFFIC. The placement of the drive thru is terrible, the lot is simply not large enough. Who's idea was it to put this bank here? The inside ATM is ALWAYS out of service so you're forced to either wait in line on the inside or the outside. You will never be in & out of here even for simple things. They never seem to have enough people working either: one window & one person at a desk. This is my closest Chase so I basically have to go out of my way & make a drive in order to get the service I deserve. Ridiculous.