M&F Bank - Rock Quarry Road, Raleigh, NC

Clarence Murph

Very nice and friendly people

lazari stupid lazari

My wife and I just left this branch and the customer service was excellent. The previous review gave me pause but we wanted to support an African-American owned establishment and it’s longevity impressed us both. Ms. Shelia was superb in her customer service. She made sure we were aware of all options when choosing the account that fit our needs. We will definitely recommend this bank to friends and family.

Jennifer Harris

So I tried several times to contact them about my debit card that will expire at the end of July. No reply. No one cares and they blame it on covid. It's them! They are nothing but liars. They tell you one thing and turns out to be another just to get you off their back. I am thinking about switching to a credit union. I am tired of chasing them down for a response. It is getting old fast.

Michelle Speight-Lucas

Shelia, Shelia, Shelia!! Terrible customer service, no follow-up calls,, answers the phone chewing and eating in your ear. She is so unprofessional! Even lies from the manager. I called myself supporting this Black owned bank, be mistake! I had to give them the one star.