Bank of America (with Drive-thru ATM)

Janice Swab

It is impossible to reach this branch (Oberlin Road) by phone. I'm SO glad Bank of America is not my bank!

Daniel Kinson

My business has worked with this branch for more than 15 years. It was great years ago, but over the years has become an example of a bank cutting corners. Now you can expect 6-12 people in line in front of you most anytime you go in, and more than likely, one banker to help you. They are nice and all, just more focused on opening accounts vs providing good customer service to their current customers. Sometimes you can’t use their tech tools like online banking and ATM’s, etc. I just wish they focused on customers and recognize their norm of 20-50 minutes in line doesn’t encourage customers want to open new accounts. Take care of ALL your customers! This location is disappointing and I would not be surprised if it closes in the coming years.

brandon judd

If I could give a zero I would, the most terrible bank ever. I was a dedicated member since 2010 to 2022. I was hospitalized for almost half a year. While I was in the hospital boa put a hold on my account. I didn't owe anything they sent me to the creditors for 0 dollars. They wouldn't allow withdrawals only deposits. So when I came out the hospital all my disability money was deposited but I couldn't use my money. My family and I called and went to different branches but they wouldn't release the money. Come to find out they had a cashier from the window handling my account which is not his job he messed up my account. I had to borrow money from family and friends for a couple months, mind you I can't work because I was in head on collision from a wreckless driver. Also they charge 12 dollar maintenance fees, so no withdrawals but they can charge 12 dollar maintenancefees. I removed all my funds and closed my account.

Steven Krupp

No tellers for simple deposits. Multiple people waiting in the lobby with no acknowledgement.