Advance Auto Parts

MR Bellio (Thumper)

Worst location I’ve been to. Rude and absolutely no help. I was shocked at their behavior. I felt like I was inconveniencing them and there phone activities. Honestly- 4 people and no one helped. Really sad. I drove to another location and 180 degree difference. Amazing!

Matt Ziss

Lights on but doors locked @7:45 am on Saturday 8/27/22. This is not the first time experiencing this. This place is definitely going down hill fast. It used to be great. No clue as to what they need to do to get or keep help looks like I will change to a new store here in Pottstown and start going to auto zone, they seem to always be open when they say they are to be open. So update I got the same response form them saying we are sorry we will pass this on to our field team leaders well from the rest of the reviews about the same thing I guess you need new leadership because the ones you have are doing nothing

Preston Roman

Service is great but nothing I needed was in stock and I had a 2018 vehicle

Mike Acosta

I ordered some motor oil and a filter online for in-store pick up and was directed at check out to the Pottstown store. When I got there I asked for my order and noticed a bad attitude from the lady at the counter. We ended up having an argument over my order but I addressed it with customer service and received a heart-felt response. Advanced Auto Parts really do care about their customers! *** CORRECTION*** After I wrote this review I learned from employees at another store that "Lady with the bad attitude.." still works there and continued to cause problems for the store manager in Boyertown and other customers. So I had to write another letter to the corporate office expressing my dissatisfaction, rejecting their $40 consolation offer. If you got to this store you risk having a serious problem for a trying to make a simple purchase. STAY AWAY FROM THIS STORE!