InterContinental Los Angeles Downtown, an IHG Hotel

Category: Hotel in Los Angeles, California

Address: 900 Wilshire Blvd, Los Angeles, CA 90017, USA

Phone: +12136887777

Reviews

Cindy Gonzalez

Sep 25, 2022

Will not be returning to this hotel. I have been to this hotel numerous times and have always had great experiences. Elevators broken, long wait times. Unable to go to rooftop as a hotel guest, running out of food for in-room service. Not sure what’s going on here but I will be staying elsewhere for any of my future DTLA stays!!!

しずかなることかぜのごとし

Sep 25, 2022

Unfortunately, I will never use this hotel again. The view from the 70F lobby is beautiful, but since the accommodation floor is on a lower floor, you can only see the view hidden in the next building. The biggest problem is the need to transfer elevators. Although the direct elevator moves at high speed from the 1st floor to the 70th floor, it is necessary to transfer to the low-speed elevator to go to the accommodation floor from there, which is quite stressful. It takes about 2 seconds per floor. It takes about 5 minutes just to go down to the ground and return to the room after noticing the forgotten item. In addition, the cups in the room are plastic instead of glass, the minibar does not open, there is no kettle, and the knobs in the shower and washroom are designed to impair practicality. In the end, it's a balance with accommodation costs, but in my experience, the cost performance is a pretty bad category.

Hen Ry

Sep 24, 2022

The staff is very nice and professional, but our experience has not been the best. My grandmother and I made our reservation 5 or 6 months ago and specified that we needed a 2-queen bed, ADA room with a roll-in shower (she is elderly and I have a bad ankle). They said the room would be assigned at check in. I asked if a room could be assigned sooner since this was a must-have and the answer was no. We kept the reservation thinking we would be taken care of. I guess the good rooms are given out first-come first-served because we checked in around 8pm and were given a 1-king bed room with a twin size roll-away bed. There is a roll-in shower, but no microwave or fridge in the room. And the room is on a lower floor with almost no view. They said the other rooms were already given to guests who checked in earlier. Very disappointing given the price we paid and what we thought we’d have reserving so far in advance. This definitely feels like a downgrade. I would not say that the hotel is the most accommodating for the handicapped/people with special needs. I might give it another shot if I’m traveling with others my age, and if someone is able to be here right at check in for a better room.

Osama Osman

Sep 24, 2022

I lost my watch bands set there ... they were in the room and suddenly were gone after room service that I didnot request (had privacy sign on). Hotel is great and in great location otherwise!

Thanks! Your review is awaiting moderation.

Questions & Answers

Can i go only for the view and maybe drink something??

Kelly Escobar | Sep 26, 2019
Marcos Henriquez | Sep 26, 2019

Yes you can go to enjoy the beautiful location that they have right at center of down tow los ángeles and they have a great bar at the lobby and very happy personal . Thank you for your interest to visit intercontinental hotel

Read More

Is this the tallest building in the western United States now? And can a person walk off the street to have a view of the city?

Brad Russ | Sep 26, 2018
Fernando Maya | Sep 26, 2018

It has the highes vertically seving alcohol bar in the western hemisphere and also as stated earlier by Stacey the tallest building aside from Chicago Sears tower. For the immediate future yes a person not a guest of the hotel can go up, so long as tact and decorum are used so as to not affect others in future visits.

Read More

How is the check-in process, in detail?

AnTione | Sep 25, 2021
Russell Goodwin (Ķåšţ NoStep) | Sep 25, 2021

You check in on the 70th floor

Read More

what time is the pool open?

이수진 | Sep 26, 2019
Gustavo Alves | Sep 26, 2019

6am

Is there free parking at this hotel on sundays? What is the best time (less traffic) to go to this hotel?

Leticia S | Sep 26, 2018
Joseph Mahan | Sep 26, 2018

Yellow Zones are free on Sundays. There's a yellow zone on the west side of the hotel in between 7th and wilshire.

Read More

who owns intercontinental hotel

cecilie deza | Sep 26, 2018
jang jin ho | Sep 26, 2018

as far as i know, kal (hanjin) owns the property and it is operated by IHG

Read More

If you have any questions about the menu and quality of the buffet restaurant on the 69th floor and the French restaurant on the 71th floor, please advise

Paul Rha | Sep 26, 2017
JAE SIM | Sep 26, 2018

If you go to View, you do not want to recommend food. haha

Read More

Who is intercontinental Los Angeles hotel Los Angeles california

Neyra El Nilly @yahoo.com. M | Aug 26, 2022
A M | Aug 26, 2022

Is a very beautiful hotel 🏨 the best in LA and the tallest with roof top 73th floor no other hotel is as high as this one in the western region 😀 👌

I have a Husky. Can I stay with my dog?

류지현 | Jun 27, 2022
Polo Stewart | Jul 27, 2022

Yes where very pet friendly

Read More

Is this the best IHG luxury hotel in LA?

AnTione | Sep 25, 2021
Alvaro Garcia | Sep 25, 2021

Definitely one of the best...but that's a matter of perspective.

Does the hotel offer airport transfers from LAX ?

John Van Stan | Sep 26, 2019
Ty Dyce | Sep 26, 2019

No

Read More

Is is self parking or Valet parking? How much?

Carol Williams | Sep 26, 2019
Douglas Eitler | Sep 25, 2020

$50.60 overnight parking for hotel guests (September 2019)

Read More

Is there free WiFi?

Susan | Sep 26, 2018
habib issa | Sep 26, 2018

Yes there free wifi dear

Read More

how many rooms do you have?

Lori Herrera | Sep 26, 2018
Rebekkah Beeco | Sep 26, 2018

There are 889 guest rooms in the hotel.

Read More

We are going to need a pre cruise antigen or pcr test during our stay. Is there a local site where it can be done

Margo Farris | Sep 22, 2022
Osama Osman | Sep 24, 2022

There is a test location on the street there by Target location. It is very close to the intercontinental hotel.

Read More

Do have is intercontinental Los Angeles hotel Los Angeles california

Neyra El Nilly @yahoo.com. M | Jun 27, 2022
Carrie Hubregsen | Jun 27, 2022

Yes

Read More

Are your guests provided with continental breakfast?

cwsm nm1 | Jun 27, 2022
cwsm nm1 | Jul 27, 2022

False. Just left there.

Read More

What is the name of the Rooftop bar

MANILA UP Intl Magazine | Jun 27, 2022
Helen Fong | Jun 27, 2022

Spire 73

Is there any buffet??? What type of food?

Divine Banduenga | Dec 29, 2021
Debbie Laura | Dec 29, 2021

There is a buffet. American breakfast food like eggs, bacon and pastries...oatmeal etc.

Is it free to head up to the bar? Or is there a cover charge? Is it free until a certain time?

Eduardo Guzman | Sep 25, 2021
Born2techno | Sep 25, 2021

Yes. Yes.

Read More

It's my anniversary and I wanted to decorate the room Can I take balloons?

Liliana Tamayo | Sep 25, 2021
Seen Enkidu | Sep 25, 2021

It's better to get the okay from the hotel and maybe they will arrange the room for you 🥳 🎈🎈🎈🎉

Read More

Is the bar open

David Rodriguez | Sep 25, 2021
Jonathan Kim | Sep 25, 2021

No bars close

Read More

Is the gym open??

헬린이 | Sep 25, 2021
헬린이 | Sep 25, 2021

How is now?

Read More

I've seen people using the pool recently. Can you just go, or do you have to request to use it???

Brenda Aquino | Sep 25, 2021
Jay M | Sep 25, 2021

Yes you can go if you're a guest. It used to close at 10pm but when I went a few weeks ago it was closing at 8pm

Read More

Can I request for a special decoration in my room ?

Vanessa Torres | Sep 25, 2020
Patricia Marmol | Sep 25, 2020

No

The rotating bar at Broadway Mall..back in the day.now the the Bloc.is still there??? What is the name

al medina | Sep 25, 2020
ShuKraNS 81 | Sep 25, 2020

If you are referring to the BonaVista lounge, yes. It is still open.

Read More

Hello...is there a tea maker with supply of tea bags in a standard room? Thanks.

Clive Meyers | Sep 25, 2020
S. Stone | Sep 25, 2020

There was not when I stayed there recently, just a fancy cappuccino maker, no coffee either. However, this is the type of hotel that will bend over backwards to accommodate guests, if you ask I'm pretty sure they would have it in your room waiting for you.

Read More

Is there any restaurant for family

Hang Le | Sep 25, 2020
Jennifer Yu | Sep 25, 2020

yes, 68 floor have a Japanese restaurant and 69 floor have a buffer place.

Read More

How much is parking

steven logansmith | Sep 26, 2019
M Felt | Sep 26, 2019

$50/night, valet only

Read More

How many restaurant does the hotel have overall?

George Ponce | Sep 26, 2019
Reagan Wong | Sep 26, 2019

I believe 4

all that is food is to pay ?? how much ?

Emmy Athombo | Sep 26, 2019
Robert Stevenson | Sep 26, 2019

Depends on what your getting

Read More

Can kids go with adults to the highest floor to take pictures (it's the floor with the rooftop bar, I assume)?

D Feng | Sep 26, 2019
Oliver Santos | Sep 26, 2019

Yes but no open toed footwear is allowed.

Read More

Is there’s helipad in intercontinental hotel downtown

Gerlina and Thanh | Sep 26, 2019
Ty Dyce | Sep 26, 2019

No

Read More

How old do you have to be to access the rooftop view?

Samuel Flores | Sep 26, 2019
배은주 | Sep 26, 2019

All ages over 8. But 21 to use the bar.

Read More

how far from staples center

Alton Melvin | Sep 26, 2019
Karin Anderson | Sep 26, 2019

About a ten minute walk.

Read More

Iss there an airport shuttle that runs to lax

Shelley Demarais | Sep 26, 2019
Cherrish Thomas | Sep 26, 2019

No you have to ask concierge.

What is the closest airport?

Heather Colledge | Sep 26, 2019
BrianAnd Jiquanda | Sep 26, 2019

LAX. In traffic it took about 30 mins

Read More

How much is self parking at Intercontinental LA?

Sarah Gabuya | Sep 26, 2018
tiara moore | Sep 26, 2018

I didn't drive. Sorry. Lots of people parked there. There are multiple parking lots in the area for $6-$8 all day.

Read More

Are the beds comfortable?

Bre Gates | Sep 26, 2018
Karl Cieslak | Sep 26, 2018

My king bed was pretty good as far as hotel beds go.

Read More

I am the florist for O'Melveny & Myers event on Wednesday, May 23, 6:00-9:00 event. What is the procedure for delivering flowers for this event? Ana Calderon

Ana Calderon | Sep 26, 2018
Ron Reyes | Sep 26, 2018

Please call the hotel

Which floor fitness center located and is it free for all guests?

Minki Park | Sep 26, 2018
chung hang lee | Sep 26, 2018

7 floor it's free for the guest

Are there refrigerators in the rooms?

Brianna Barboza | Sep 26, 2018
Katherine Tran | Sep 26, 2018

Stocked minibar, there's a sign that says to call them if you need your a fridge for your own stuff

Read More

I have a small dog is. Is the hotel pet friendly?

Marcos Perez | Sep 26, 2018
Dan Schrimpsher | Sep 26, 2018

Yes let's were all over the place little dogs and such

Read More

Is there a spa at the hotel?

Rita Kondratyuk | Sep 26, 2018
Alonso Noguera | Sep 26, 2018

Yes, there is

Read More

Does the Intercontinental Hotel have in-house Security staff? How much is there starting wage?

Tim Green | Sep 26, 2018
C2thew | Sep 26, 2018

That's a question that can be resolved by contacting the hr department there.

Hotel parking entrance from 7th street

SEH CHO | Sep 26, 2018
Matt Dangerfield | Sep 26, 2018

There are also many nearby parking structures that are within walking distance if you wanted to avoid valet and the $40+ daily rate.

Read More

How much the pay per hour for supervisor positions?

Yaneth R | Sep 26, 2018
JD Flores | Sep 26, 2018

supervisor are salary based.

I am looking for cleaning work

Norma Hernandez | Sep 26, 2018
Marla Turcios | Sep 26, 2018

Apply are occupying employees

How many floors?

Jim Bates | Sep 26, 2017
Mr. “MR. X” X | Sep 26, 2017

75 floors

Read More

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places