Address: 5905 S Virginia St, Reno, NV 89502, USA
Phone: +17756888900
Sunday: Closed
Monday: 9AM–5PM
Tuesday: 9AM–5PM
Wednesday: 9AM–5PM
Thursday: 9AM–5PM
Friday: 9AM–5PM
Saturday: 9AM–2PM
Marisela Fletcher
Bank of America seems to not believe in CUSTOMER SERVICE! Long lines and 1 teller always! When I mention to the teller about the horrible long wait he gets RUDE! I am Handicap and having to wait so long is ridiculous! Might have to take my business to another bank!!
Phillip Gray
The hours of this place are ridiculous.
Bill Rose
Lots of people in line, 1 teller and she says I'll be with you in a moment and leaves....??? It must have been break time!
Barbara Hernandez
I went into this branch to make a deposit of two postal money orders. If you put them through the ATM it will have a hold placed on them for days. I was standing in a line when one of the bank employees approached me and asked what I was there for today. I told her to make a deposit. She said come with me and took me to the ATM inside the branch. I told her they were postal money orders and I want to make sure there is no hold on them. She said "it will be available on Monday since it's Friday. I asked are you sure because in the past there was a hold and I was told I needed to come into make the deposit. She assured me the funds may be available after midnight that same night but for sure on Monday. I made the deposit and it did not show up in the account. As of today I am $749 overdrawn and they say the hold won't be until the 18th. That's three more days of fees and issues with other checks trying to clear. I wanted to speak to a branch manager at this branch and explain what happened. I was told I had to make an appointment online. I called customer service and I was told once the checks are processing there is nothing they can do to take off the hold. I have spent all day trying to get ion touch with a manager at this branch to let them know what their employee did. I filed a complaint online but I just want my money released. I deposit the same amount the same way every month. Now My credit will show a missed house payment.
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Not now. 9-4
Yes typically till 1 or 2 pm. Depending on the location.
We don't have a counter on hand but what we do is we seal it send it then it gets counted and we deposited in to your account at no charge
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