Spectrum Store

Category: Internet service provider

Address: 440 El Cielo Rd Suites 9 & 10, Palm Springs, CA 92262, USA

Phone: +18884067063

Opening hours

Sunday: 12–5PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Rob

Sep 22, 2022

Everyone complains about how much time you have to wait for service at Spectrum - even me. I received excellent service from Matt. He was professional and able to help me, answer my questions and quickly resolve my problems. He advised my how to save money and get the services I needed. This 5 Star rating is for Matt. Spectrum as a company needs to make their processes more streamlined to help customers more efficiently.

Ken R.

Sep 14, 2022

Normally dread going to this place. However I was amazed at the patience, care and attention recieved by Kathy yesterday on a complicated phone order. She is a real asset to your team, and knowledgeable as can be.

Nicky Alexander

Aug 25, 2022

The personnel were kind competent and human, the Spectrum mainframe, now that's a different story at an hour and a half plus, makes you wonder about high speed and bandwidth. 🙃🙃🙃

Christiane Joubert

Aug 4, 2022

Great service when I went to return equipment after moving.

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Questions & Answers

Is Spectrum Internet down?

Kathy Raia | Sep 24, 2020
Ronald Barry | Sep 24, 2020

Not in my area

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I live in the 92262 zip code, can I return a cable box there for a replacement as told by Spectrum customer service?

PM H | Sep 24, 2020
Josh Bottfeld | Sep 24, 2020

Yes, at any Sectrum store.

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Do you ever contact people by text regarding payment ?

Scott Ahlborn | Sep 17, 2022
Michael Bell Jr. | Sep 17, 2022

No

How do I make an appt to purchase a new phone? I still don't know how to schedule an appt at this location on El Cielo

Lani Miller | Apr 27, 2022
Leonora Nevarezgarcia | Apr 27, 2022

An amazing team

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How do I make an appt to purchase a new phone at this store?

Lani Miller | Apr 27, 2022
David Dean | Apr 27, 2022

On their website

Where do I pick up a new tv remote control?

Didier Perez | Sep 24, 2021
Victor Olvera | Sep 24, 2021

Bose

We would like to pick up our equipment for new service. Do I need an appointment to pick up the equipment?

Beth Wallenhorst | Sep 24, 2021
Rukoru Yuko | Sep 24, 2021

No appointments needed but do call them and let them know so you can work out a plan on what to do next

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Is ESPN in the Indio area televising the basketball game between Texas a m and gonzaga tonight? What channel?

Bill Boyes | Sep 24, 2020
Ronald Barry | Sep 24, 2020

Check the spectrum web site

can i get batterys for my t v remote control at your store? are they free?

Jane Auster | Sep 25, 2019
Thomas Forget | Sep 25, 2019

Just bring your remote in and tell them that you're having problems with your remote and they will exchange it for free with a new one including batteries.

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Palm Springs Spectrum May 2019: are the remote controls RI or bluetooth? Looking for best way to 'hide' the box without losing function

Valda Sarty | Sep 25, 2019
Robert Seipel | Sep 25, 2019

I am pretty sure they are infrared

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Is mobil service available at this store in P.S.?

Olwen Garcia | Sep 25, 2019
Patrick Ryan | Sep 25, 2019

They have signs up for it in store. But I haven't seen any phones on the sales floor.

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What time does the office open?

duff wenz | Sep 25, 2019
Josh Bottfeld | Sep 25, 2019

9:00 AM on weekdays

Why can't I have the phone # for the local Spectrum store in Moreno Valley, CA?

Warren Rothstein | Sep 25, 2019
Ronald Barry | Sep 25, 2019

Did you look on the internet

Our phone is not working no dail tone since Sunday 10/21/2018.

Viola Luna | Sep 25, 2019
Catherine Brush | Sep 25, 2019

Do not know no home service

Why didn’t I have a splitter for my modem and router in my self installing kit?

Bob Anderson | Sep 25, 2019
J. Hobbs | Sep 24, 2020

You need to purchase separately @ Best Buy

Why is episode 3 of "Homeland" not available on demand? My subscription includes Showtime!

Richard Glaser | Sep 25, 2018
Tony Espinosa | Sep 25, 2018

Cause you have spectrum Netflix has episode 3

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Can I walk in and exchange mh box for a new one

Rita Francis | Sep 25, 2018
Simply Travel | Sep 25, 2018

I was told no for over 4 years and had tried at least once a year. It's why I dropped the service and only use them for internet.

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Costumes service number

Miguel Blanco | Sep 25, 2018
jimJim - | Sep 25, 2018

Not sure search on google

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Why do we need. 2 remotes for tv?

Mark Kjer | Sep 25, 2018
flower t | Sep 25, 2018

Spectrum is awful service more items for u to loose and replace and use batteries for service that barely works and they are rude service

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