TA Travel Center

Sub Sailer Owner Operator

Mobile Mechanic was excellent. I was broke down on I 75 for hours. TA fixed my Quick Release Valve on my Freightliner Cascadia and got me rolling again.

Patti Stewart

#Notclean, the shower tiles don't look like they have been cleaned for sometime. The toilet in the shower area had short hairs on the lid (I wouldn't even touch it). The entire area, had no cleaner smells. I paid for parking last night and the app sent a message to check in with front desk for a escort back to your parking space. The gal told me she didn't know anything and go find a spot. I replied and if there is not one? Go find the guy in the truck. No hello from anyone working here. After the shower my plan was laundry. I don't recommend it. Just not sure how clean they keep it.

Kevin Pack

The management at this TA doesn't care if a disabled driver gets to have food or bathroom access. The lower level employees want to help, but like everyone they need their jobs so they can't. The only thing this location does for the disabled and partially disabled is provide handicapped parking, even though it's still a long walk when your in pain or trying to carry stuff and can barely walk.

Michele Hughes

⭐️⭐️⭐️⭐️⭐️ The truck stop, showers, laundry room were clean. Customer service was amazing. Thank you. Great job TA! You have awesome workers!😀😀😀 ⭐️=0 The part that was not pleasant was the food court. 😡🤬😡 Every table was dirty. The floor had spills and food all over it. The soda machines were piled high with ice and many of the soda flavors were out. The tea canisters were empty. All the garbage cans were piled high with trash. The customer service was terrible at Taco John's. I was standing there to order and the guy at the counter was too busy talking to his friends to take my order. When he finally did ask me, I asked him if he was done with his conversation, so I could order. When I ordered finally, I was not given a cup for my drink, so I asked the other guy that was standing there and he told me that when the cashier came back he would give me a cup, even though the cups were 1 foot away from him. My trainee ordered # 7 and was given a # 6 and she asked for a refund. The whole time we were there, the guy at the counter and the guy that makes the food were horsing around, standing there doing nothing, playing with the managers ponytail, and she did nothing. She gave them no direction, didn't tell them to do anything. The guys were looking at something on there phone and again she said and did nothing. They walked out to Popeye's and were chatting with the people there (picture below) and again the manager said nothing. The place was filthy and it was like watching my kids on the playground again.🤨🤨 As a driver, we spend alot of money out here. Food is expensive, snacks and drinks are way more expensive than if we bought it home. My point is that we spend the money because we have to, but we expect clean restaurants, good customer service, and friendly staff. A place to go and do our business, sit down and enjoy our meal, to get out of the truck for awhile. This is not what we received here at the food court in Cartersville, GA. The whole evening crew needs to be fired and replaced with responsible individuals who will do their jobs and treat customers with respect. Hiring kids to have bodies there is not good business practice. If you aren't going to have a strong manager that can teach them how to be good employees, they shouldn't be managers.🤨🤨 ⭐️⭐️⭐️⭐️⭐️ Next day: we went back to the food court for lunch, Popeye's this time. The staff was great! The tables, floors, and counters were clean. The lady did a great job at keeping up with the cleaning, she also stepped in when I couldn't find the right lid for my cup (guess I still wasn't awake yet). 😄😄 The staff at the counter was amazing and even told us a cheaper way to order what we wanted.😉 Everyone was polite and friendly. The food was great, orders were correct, and very quick service! Now that is how you get customers coming back! 😄😄 I will definitely return...during the day though! Great job to the daytime staff! 👏😃👏😃👏😃