Fossil Outlet

JAVIER VELÁZQUEZ E.

There will always be a watch to your liking since the variety is very extensive

Rick T

Very helpful and patient sales lady (who preferred metal watch band - unfortunately I did not get her name) with a lot of watches, purses, Jewelries etc on display.

W Janssen

Didn't go in.....

Vicki Kunkel

Outstanding customer service. I called about a replacement band for a Fossil watch that a jeweler had ruined while replacing a battery. The woman on the phone took the time to check what they had it stock, asked me some questions about the size of the watch and the band, and asked about my preferences. A few days later, I went in to the store but, unfortunately, they did not have the band I was looking for. So, I went back home and ordered one online that I thought would work, and took that band to the store. The store was crazy busy, yet two associates spent nearly a half hour trying to get the band (that I had not purchased there) to fit the Fossil watch (which I had not purchased there, as it was my Mom's). Honestly, this is the best customer service I have received in many, many years from ANY store or vendor. After getting home from this last trip, I decided that I really liked some of the watches I saw in this Fossil store. So, this weekend, I am going back to purchase one. I could probably find prettier watches elsewhere (not that the watches at the Fossil store aren't gorgeous; they are), but solely because of the fabulous customer service that I received here, I am going back to purchase from THIS store.