Pizza Hut

Sabrina

Our pizzas was disappointing to say the least. There are a lot of factors to this issue, but it starts with the fact that the website prices are insane. A pan pizza is now $7 extra to equate for extra cheese? Excuse me, I've bought 1000's of pizzas from Pizza hut in my lifetime and where in there is extra cheese? The price shows $1 when you go through to choose your crust type. Then you get to the payment screen and see $7 more. It was $8 for stuffed crust. Again, advertised as being $2 more when you see it in the crust options.. and even $6 more for hand tossed, and it shows there it is a crust that does not charge extra. No thanks. We ended up going with stuffed crust, which was weirdly cheaper..odd. We got 2 pizzas. 1 was supposed to be pepperoni and pineapple. The website somehow erased the pepperoni off, ok.. not too thrilled about that, didn't catch it before placing the order.. fine. But, the store was out of pineapples.. the website did not reflect that, and they didn't attempt to contact us to let us know... Even though they tried to say they did...🙄 The second pizza, we paid to add extra toppings to. Pineapple being one of them. Again, no pepperoni on the pizza as advertised...so yeah, likely it changed the one topping to the attempted second topping I wanted to add. I can understand that... But, knowing they were out of pineapple...they STILL charged for it. Just wow. No attempt to call before they were made, I had my phone... Full service and it was laying on my desk while I was working. So, there's no chance I missed that "call". Do Better....

Brian Meadows

My order was incorrect this time. I ordered a brownie but received a cookie. I asked for extra sauce on both pizzas, one had extra and the other almost none. I appreciate the free bread sticks for my birthday however.

Chris Woods

It tasted good but for almost $17 the large was not very large (in my opinion). They also didn't cover it with toppings very well and by that I mean there were large areas of crust along the edges where toppings should have been. This won't deter me from eating there again but it just wasn't as good of an experience this time around.

Angie Brazzell

We stayed in Prestonsburg over Memorial Day weekend. We got in late Friday night and ordered delivery to our hotel room around 11pm, the food was really hot and so fresh! The cheese was actually stringy as you bit into the pizza slice and the breadsticks were so warm and soft, best of all they were there in less than 30min. We expected the food to be lukewarm at best and gosh were we pleasantly surprised. We will for sure order when we're in the area to visit again!