Matheson

Charlee Sackett

Thank you for your prompt service. It is greatly appreciated. Charlee S.Ratliff.Thank you for your business ... we'll try harder to earn more stars!

Charlee Sackett

Thank you for your prompt service. It is greatly appreciated. Charlee S.Ratliff.

Johnny Ratliff

I have been with them for a while. There the worst propane company I’ve ever seen. I ordered gas & it took two months for them to bring it. Because nobody else ordered it in my area. I was out completely. Couldn’t cook or heat my home. My family has propane through Ferrell gas. He ordered it yesterday. At 7am this mourning they where here. Do yourself a favor stay away from this company. The service is horrible. And it’s supposed to be a service industry. Oh and I kept my bill payed .** Update Dec 19 2019 ** We think we resolved this issue back on Dec 4. Please get back to us if you're not happy with the outcome. ** Dec 4 2019 **Johnny - We regret hearing the news of your disappointment. Our goal is complete customer satisfaction – 100% of the time. We are interested in investigating your report fully, kindly call our location at (606) 886-9681 – or send an email to [email protected] with the subject “Prestonsburg” – so that we can get the details from you offline and pursue resolution.