Zales

Category: Jewelry store in New York

Address: 417 5th Ave, New York, NY 10016, USA

Phone: +12126793626

Opening hours

Sunday: 12–6PM

Monday: 11AM–7PM

Tuesday: 11AM–7PM

Wednesday: 11AM–7PM

Thursday: 11AM–7PM

Friday: 11AM–7PM

Saturday: 11AM–7PM

Reviews

Erika

Aug 25, 2022

I found a simple, modest and affordable wedding band! It's perfect and the staff are very welcoming. I didn't feel pressured to make a purchase and was treated like a person instead of $$$.

Vaishnavi K

Aug 23, 2022

I made an appointment couple weeks in advance to check out their jewelry. The store felt understaffed, and I felt like the staff’s attention was divided. I ended up cutting my appointment slot short because there was a lot of waiting around and browsing alone, while the sales associate served another customer in my appointment slot. They have an option to “Wishlist” jewelry so you can place an order with them after leaving the store. A week after my appointment, I still don’t have access to my wishlist, which was supposed to be emailed and texted to me. Having said that, I liked the jewelry at the price points. I visited the store because I wanted to try on some of the jewelry I found on their website. The sales associate helped me try on the jewelry. I just wish I got my wishlist so I could place an order with them.

JA R

Mar 25, 2022

Awesome and very helpful people who took care of me and my boyfriend in purchasing both of our rings. Jenny and Riley keep up the good work guys :)

Lourdes **

Feb 18, 2022

Love it. Great customer service.

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Questions & Answers

zircons or diamonds?

Yolanda Elizabeth Colindres Gonzales | Sep 25, 2019
Regina Rogers | Sep 25, 2019

Diamonds ... no zircons

is there an appointment needed for customers who wish to drop off their jewelry for scheduled cleaning/.?

MEGHAN GRADY | Sep 24, 2021
Edward green | Sep 24, 2021

No you can drop off usually thy can do it while 3 wait

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What are the Covid safety practices like here?

Anonymous | Sep 24, 2022
Yadira Rodriguez | Sep 24, 2021

Good 👍

if one of the diamonds/crystals falls out of my bracelet can they repair it? if so do they charge?

Mandy Zhao | Sep 25, 2019
john swift (jsphotography) | Sep 25, 2019

They can repair it. If you purchased the diamond warranty when you bought the jewelry then its covered free of charge

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Hello What is your email address? Thank you

mteresa desantis | Sep 25, 2019
M. S | Sep 25, 2019

Why you need my email address for?

What's the actual street is it 38th st and 5th avenue?

Brenda Robinson | Sep 25, 2018
Regina Rogers | Sep 25, 2018

Yes, you find Zales right at the corner of 38th Street and 5th Avenue

Does this zales store charge for re-sizing a ring?

dar khe | Sep 25, 2018
Loc_goddess 86 | Sep 25, 2019

No

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