Enterprise Rent-A-Car

Kaylee

We had a fantastic experience with this enterprise! When we got our rental, there was an issue with the vehicle we noticed right before we left for our trip. They swapped our vehicles, no problem. Both vehicles we received were very clean. Any issue we had during the rental, they helped us solve it. We felt like they treated us kindness and professionalism throughout the entire rental period. Checking in and checking out was fast and easy. I truly have nothing bad to say about my experience with this location, and will definitely go here in the future if I'm ever in need of a rental.

Chris Martinez

Reserved a rental almost a week in advance to pick up before noon on a Saturday. Showed up shortly after opening and within a few minutes, the rep interrupted me to go to the bathroom. Next person took over and offered me two vehicle options, one that had a trunk that doesn't work or one that I needed to take to get an oil change on my own time that they will pay for. At first, I was willing to do this but realized I would not have enough time for this nor should I have to do deal with something that is not my responsibility. I requested an upgrade and they were super resistant and even though they said they were giving me an upgrade, I was only being offered vehicles that were the same size and level. Completing alot of travel for work and using several rentals over the years, we can tell the difference in vehicles offered. The more I tried to sort this out with them and the closer it got to closing time, they became more dismissive and very pushy about me taking another option that I did not want. I cancelled my reservation and there was no attempt to correct any errors. Be wary of their customer service, at least on weekends and I hope noone else has to experience this kind of nonsense in the future or waste this kind of time and/or money. *edited to update- I attempted to connect with their home office oer the request and noone ever reached out to me. Will never use this location again. We are big supporters and club members with Enterprise but this location is just awful.*

Logan Free

My boyfriend and I travel for work so we frequently have to get rental cars. This enterprise was by far the best rental service we have ever been to, and the only place in town that could get us a rental today! Very grateful for Connor and all his help!!!

kelly waggoner

There's a special place in hell for con artists like these people. They overcharged us $300 on a car rental. And when our insurance called them to have them reimburse the $300 they charged us $300 extra dollars for a grand total of $854 for a Six-Day car rental then reimbursing the $300 to make it $554 for 6 days when it was supposed to be $254. So they overcharged Us by $600. I will spend my last breath making sure no one uses this car rental place again .