Kroger

JACQUELINE CARADINE

Absolutely hate giving bad reviews but I feel this has to be shared. My husband grab my favorite sushi for lunch from what WAS our favorite location I noticed after a few pieces that it had a TWANG to it so after work I mentioned that we should return it & swap it out or get a refund. I was literally met with the stank face from CS Supervisor who then called the manger on the phone to find out how to handle the refund or exchange and was told the sushi can’t be old because they make it everyday. I proceeded to try to show the brown pieces & was met with a “I don’t know nothing about that stuff I don’t eat it” at that point I just chose to dismiss myself before I became one of “those” people. I truly expected better from Kroger’s management team.

Amanda Saliba

I’ve tried several times to connect with management with no success, but I’m curious if I’m the only one experiencing this problem. For the last few months I have purchased my groceries at this location it has been just awful! The vegetables and fruits are rotten and brown by day two, the bags of salad barely make it 3 or 4 days, the cakes in the bakery are growing mold less than 24 hours of purchase, the frozen- bagged food has large slits in them, and the bread (keto/ when available) cannot be stored in my pantry. I’ve learned to freeze it immediately so it doesn’t start turning. I am a middle-aged woman and I have purchased groceries for the last 20 years but I have never experienced anything like this. I realize we are all in a pandemic, food is hard to come by but for me to spend $250 a week, bag my own groceries, and then try to eat everything within the first 48 hours is utterly ridiculous. I am, again, so curious to see if anyone else is facing the same situation. Thanks!

Jami McMullen

Idk how this kroger has 4.3 stars. I stood at the meat department for 10-15 mins nobody came. Asked a worker if there was anyone who was supposed to be in the meat department he didn’t care at all didn’t help me whatsoever. So I called the store number and heard over the intercom the meat department being paged at least 5 times. No help. Went to “guest services” she picks up my call…no help. Horrible customer service. Had the same experience with the Kroger on Trinity.

John Hugues

I started using this Kroger because it was convenient for me on my drive home for work since it was on the way home. At this point I think I'll just add the extra 5-10 minutes and go to a different one. Their seafood department always …