CVS

Category: Drug store in Walnut Creek, California

Address: 738 Bancroft Rd, Walnut Creek, CA 94598, USA

Phone: +19259388525

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Patrick Daugherty

Sep 8, 2022

Waited 30 minutes to tell me my prescription was out of stock.

Stephanie Lauber

Aug 30, 2022

Worst CVS I've ever been to. I just went here to buy a couple of lipsticks. The Indian guy there has horrible customer service skills and nobody else seemed to know what they were doing either. I was having trouble with the card reader (for some reason, CVS card readers always have trouble with my credit card chip) and the guy just ignored me and wouldn't even help me. I had to ask him to manually enter it. Very rude person. He also scanned in the same lipstick twice (they were two separate colors and should have been scanned in separately), so when I had to return one of them elsewhere, they had issues with the return. Never coming back to this location. Just plain awful service.

Towfiq Sahar

Aug 25, 2022

Always open and provide wonderful customer service

Richard Margolis

Aug 3, 2022

I am uncertain of management's effectiveness, but this location is certainly run exceptionally poorly. 1. Phone's are rarely answered. 2. Medication regularly out of stock. 3. Pharmacy cashiers / employees often distracted and uninterested. 4. Process to receive medicine instore is molasses slow. 5. Overall Customer Service is poor. Does CVS no longer care about its reputation in the community, or how the poor service reflects on potential future customers? I just cannot comprehend how such consistent and well documented poor performance continues without remedy.

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Questions & Answers

Do you have a service converting slides to prints ?

Linda Cole | Sep 24, 2019
Teresa Laverde | Sep 24, 2019

Yes

do you have typhoid injection?

Ray Stankowski | Sep 24, 2018
J Davis | Sep 24, 2018

Call the minute clinic.

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