Address: 738 Bancroft Rd, Walnut Creek, CA 94598, USA
Phone: +19259388525
Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Patrick Daugherty
Waited 30 minutes to tell me my prescription was out of stock.
Stephanie Lauber
Worst CVS I've ever been to. I just went here to buy a couple of lipsticks. The Indian guy there has horrible customer service skills and nobody else seemed to know what they were doing either. I was having trouble with the card reader (for some reason, CVS card readers always have trouble with my credit card chip) and the guy just ignored me and wouldn't even help me. I had to ask him to manually enter it. Very rude person. He also scanned in the same lipstick twice (they were two separate colors and should have been scanned in separately), so when I had to return one of them elsewhere, they had issues with the return. Never coming back to this location. Just plain awful service.
Towfiq Sahar
Always open and provide wonderful customer service
Richard Margolis
I am uncertain of management's effectiveness, but this location is certainly run exceptionally poorly. 1. Phone's are rarely answered. 2. Medication regularly out of stock. 3. Pharmacy cashiers / employees often distracted and uninterested. 4. Process to receive medicine instore is molasses slow. 5. Overall Customer Service is poor. Does CVS no longer care about its reputation in the community, or how the poor service reflects on potential future customers? I just cannot comprehend how such consistent and well documented poor performance continues without remedy.
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Yes
Call the minute clinic.
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