Madison Reed Hair Color Bar Walnut Creek

Jhesi Smith

Terrible! Bad customer service, Lady didn't explain well, and after the work was done I couldn't tell the difference between what she did highlight and the rest of my hair. She just briefly said your hair is thick and needs more jobs more money another day. I call o to ask a question wait on hold for half an hour and was never answered.

May Day

Horrible, ugly cried home. 1 star is an understatement

Irene Z.

Horrible experience, my hair is totally ruined and bleached patches. I had an appointment on 7/6 at 11 am at their SR location. From my understanding you can not reserve a specific tech and their techs are cross working in different location. Please see pictures-this is what I ended up with! How can your “licensed” tech can so messed up simple partial highlights?? MR corp team reached out to me today offering to return to the tech who ruined my hair and fix my overprocessed and dry hair for free (no offer of refund)! No, I do not want to end up totally bald, you already burned my hair so badly! Now it will cost me another $300 at normal licensed salon to fix this mess! Reply: this was done at your San Ramon location, but it’s the same 1800 number for both location and belong to the same Corp. I was told that Sheila Burns, the lady who did this to my hair is working at your Walnut Creek location. When I requested so see her State issued License, apparently they did not have it on file! It looks like your stylists do not have state mandated Barber and esthetician license to perform the job.

Dawn Schricke

Beautiful theater-great show! Wish there was a bit more leg room.