Popeyes

Category: Chicken restaurant in Madison, Nashville, TN

Address: 735 Myatt Dr, Madison, TN 37115, USA

Phone: +16158682100

Opening hours

Sunday: 10AM–10PM

Monday: 10AM–10PM

Tuesday: 10AM–10PM

Wednesday: 10AM–10PM

Thursday: 10AM–10PM

Friday: 10AM–11PM

Saturday: 10AM–11PM

Reviews

Eddie Gordon

Jul 21, 2022

I have been coming to this location for about 8 yrs. The service is top notch, fast drive thru. The workers have always been respectable even under pressure. Sure there have been times they were out of items. However with the massive amount of orderes its just unavoidable at times. My food has always had good presentation, tastee and warm. Of course, I always provide a small tip, even if its a dollar and if I ask for extra condiments etc they are eager to provide. I hope they continue bringing joy to the many satisfied customers. Great Job Workers! Thanks!!!

Ryan Kruize

May 1, 2022

This popeyes is beyond lazy and rude. I've had issues a few times, but its the only one that allows online ordering around me. Ordered tenders and got regular chicken. Didn't provide sauce as requested. They have the worst customer service. They just suck overall. I ordered to go inside and pick up, and the door was locked. Girl very rudly rolled her eyes at me and yelled for us to go to the drive thru. I get if we had to do that, but there is a professional way to do it

gerri kranick

Mar 28, 2022

We waited 15 or more minutes in line at drive through (dining room still not open) The nice man on the speaker says, we don't have any sandwiches or nuggets. This was early afternoon before 3pm I believe. Second time they were out of food. We left and went to Steak & Shake. Really like Popeyes when you can get it.

Lauren Mayo

Sep 11, 2021

The gentleman at the window was kind but after waiting for a half hour to be served I expected my food to be hot , my wings to be a decent size and my biscuit with my meal because that's what I paid for. My wings are small, fries are few and there is no biscuit. I'm very disappointed and I want a refund.

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Questions & Answers

Worse service ever The lady at the window today was a Total a** She supposed to be a manager Was totally rude I don't see this place in business must longer with people like her Can't wait to talk to the general manager Calls every time somebody

Marvin Hassell | Feb 22, 2019
April Sanders | Feb 23, 2019

She may be having a bad day. I admit the service is lacking hospitality. Try to catch the Male Manager who is usually there through the week. He listens.

At 12:45 how can you be out of Ice Tea for the day?......

Randall Williams | Feb 22, 2019
dana carbajal | Feb 23, 2019

Laziness

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Do you serve deep fried fish??

David Cooper | Feb 22, 2019
T&t Nation | Feb 23, 2019

I pulled up to the drive thru today 4/6/2018 around 7pm there was a sign on the drive thru saying the drive thru is closed because they are short staffed. Went in it’s 5 employees plus a manager. The manager was sitting in the corner and the other staff wasn’t busy.........anyway the food is always cold and horrible. I’m done going here. I rather drive across town

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We had family in from out of town Thanksgiving eve who wanted to try Popeye's and they locked the doors on a crowd of people at 6pm when the sign plainly said holiday hrs were until 7 they were rude

Danielle Ivey | Feb 22, 2020
Samantha Y | Feb 23, 2020

Maybe because they were out

How do you mess up an order when receipt shows what to put in box. Receipt showed 2 wings, breast, potatoes w/gravy. Got home with 2-1/2 wings NO potatoes & gravy. Not sure, I will get my husband to go back.

Christy Sessum | Feb 22, 2020
Randall Williams | Feb 23, 2020

It's a " Hit-or- Miss" on Service and Quality of the Food at Myatt Dr. Last week Guests was Standing around shaking their heads on What was going on..... Workers on Cell Phone while cooking and filling orders along with the Shift Leader in the Green Shirt

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Why when you don’t know your order number the employees want to fight!?!?!?!? Okayyyyyy….

Jennifer C | Aug 4, 2021
DeMetra McHenry | Aug 5, 2021

That's a good question... We'd all like to know the answer to that

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