Address: 3501 Severn Ave Ste. 3/BC, Metairie, LA 70002, USA
Phone: +15046081656
Sunday: Closed
Monday: 9AM–5PM
Tuesday: 9AM–5PM
Wednesday: 9AM–5PM
Thursday: 9AM–5PM
Friday: 9AM–5PM
Saturday: 10AM–2PM
Lunar Dawn
The customer service of this business is sorely lacking. My mother called to get some information on getting an estimate to repair her scooter. As best I can tell? This place seems to have an issue with geographic discrimination aka "I need see the price for your area". Who on earth says a service call is $125 that must be paid up front...then says if one of the "regular" customers needs something, the prepaid service call will have to be "rescheduled"? I would have gladly bought the scooter in for her just to keep things convenient but this is inexcusable. Just say you're interested in upselling your own products. It's much more straightforward. Thank heavens my mother questions things like this because it sounds an awful lot like a scam to me. As it stands, the retailer that sold her the scooter years ago can assist with a repair or offer her a good price on a new one. Either way, she will have a working scooter within a week and it will NOT be coming from Mobility City.
Mickey O Mast
Michele was very helpful!
Ronnie Rhodes
It was a pleasure doing business with Mobility City, they were very friendly and service was top notch. Thanks 👍🏼
John Nyboer
Great service. Was happy to help us. The scooter really helped us get around and enjoy the city. Would recommend and use them again. Dropped off and picked up for us. Was really great.
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Unfortunately we do not but perhaps we can help you find other mobility solutions to this issue. Feel free to contact us directly at 504-380-9031 when we open 9-5 today. Thank you for reaching out!
We can consider selling you one of our rental scooters at a discount but we just opened so most of our stuff is still pretty new. We will be aquiring more used equipment as we get up and running. You are more than welcome to stop by the store and look. What is your budget and what are you looking for? How will you be using it and what is your height and weight to fit you in the right equipment?
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