Doctors After Hours Urgent Care - Veterans

J Spencer

I would die from monkeypox b4 I came here if I could give zero stars I would

Jennifer J

Terrible care. Called in advance due to covid symptoms and positive home test. Talked to the practioner who advised me to call from parking lot. Didn't do full vitals despite elevated HR. Did not prescribe any covid specific treatment, but instead gave me antibiotics for a known viral infection. Waste of time. They should have advised that they don't prescribed any of the approved treatments for covid in advance. Instead they provided sub standard "care"

Capulous

I went in to get a COVID rapid test. I provided the receptionist with my insurance and they looked up the information. She tells me that the insurance won't cover the cost for taking the rapid test to return to work. She tells me it's ~$160. I told her that it's not return to work, I need it to prove to work that I tested positive for COVID and I would be required to stay home for 5 days. I did a rapid test at home and it came up positive. After filling out the forms she tells me that insurance doesn't cover it and that the cost was now ~$261. I left. The price jumped $100 for some reason. Go to another urgent care, this one is sketchy at best.

David Sutton

Wife was advised to take a COVID test and so we called and were told the wait was an hour currently. Upon arrival the staff would not let my wife sign in and told her they weren't accepting any more patients at this time. My wife became upset and began crying while asking why they would tell her it's an hour wait over the phone when they aren't accepting new patients once you actually show up. 2 of the 3 staff members came out and began yelling at my wife. Once home, I called the facility and asked for the names of the providers working so I could file a complaint and the receptionist refused to provide that information, stating that it was private and then when I asked for her name, she refused as well. Looking for info on how to report the entire staff to the Lousiana Department of Health, Health Standards section. Understand that there is a massive COVID wave going and that medical practitioners are stressed, but that doesnt give them the right to verbally abuse patients. The fact that they will not provide the names of the staff for reporting purposes only emphasizes that they know they are wrong and are trying to shield themselves. READ THE NEGATIVE REVIEWS AND NOTICE HOW THE POST THE SAME GRAMMATICALLY INCORRECT STATEMENT TO EACH NEGATIVE REVIEW. THIS PLACE DOES NOT CARE ABOUT ITS PATIENTS, JUST MONEY.