Backyard Leisure: Hot Tubs and Pools

Category: Hot tub store

Address: 7730 Bruton Smith Blvd #101, Concord, NC 28027, USA

Phone: +17049798550

Opening hours

Sunday: 12–5PM

Monday: 10AM–6PM

Tuesday: 10AM–6PM

Wednesday: 10AM–6PM

Thursday: 10AM–6PM

Friday: 10AM–6PM

Saturday: 10AM–6PM

Reviews

Philip Perry

Sep 22, 2022

Brandon was great!! Grading and install crews are top notch!! We couldn't be more pleased, thanks for years of fun!!!

Danica Rippy (Dani)

Sep 19, 2022

We walked in ready to purchase but no one said a word to us. We looped around the showroom floor a few times and left. One employee was with what I hope was another customer, but didn't acknowledge us. Another was sleeping, maybe on break. Another 2 or more chatting away in an office (?). Yikes, honestly.

Adam Kolb

Sep 9, 2022

They don’t follow through on promises made. I’ve emailed them 4 times about an ozone concentrator that was supposed to be installed on my hot tub with no response. No one EVER answers the phones and no one ever responds to emails. I would suggest you purchase from someone else that has good customer service. Don’t waste your hard earned money with this dealer. UPDATE: A month later and no one has responded to any of my emails or messages fulfilling their promise to install my ozone concentrator. Buyer beware!

Alex Terry

Sep 8, 2022

I purchased a hot tub from this company a year ago, my control panel went bad less than a year after installation. They told me they ordered the part, said it came in, but no one knows where it’s at. Every time I call them I get the run around, from the sales people to the manager. I won’t recommend this company to anyone. Shop some where else.

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Questions & Answers

do you sell spa guard chlorine concentrate or an equivalent product

carol schmidt | Mar 27, 2022
Backyard Leisure: Hot Tubs and Pools | Mar 27, 2022

Hey Carol, We offer Natural Chemistry Spa Chlorine which is an equivalent product. Thank you!

What are the Covid safety practices like here?

Anonymous | Sep 23, 2022
Backyard Leisure: Hot Tubs and Pools | Sep 23, 2021

We have been implementing additional cleaning and sanitizing to keep our guests and staff safe and preventing the spread of Covid-19. Curbside Pick Up Available for Chemicals: If you need chemicals for your pool or spa we are here to help. Please call or email your local Backyard Leisure store to let us know what you need. We will pick up your order and have it ready for you at the door. Daily Cleanings: We are frequently cleaning restrooms, hot tubs, pools, and other commonly used areas to keep you safe.

Do you sell Radiant pool parts

Jerry-sara Maksion | Sep 24, 2019
CARPARTSNC | Sep 24, 2019

It depend what kind of pool do u have, they have many parts available for the pool

Do you sell above ground pools

Karen Sehnal | Sep 24, 2018
IGOR PUTIN | Sep 24, 2018

They do, talk to Erik he will help you choose the right one. Bought my 24'last year, so far so good

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