DigitalPath Inc

Category: Internet service provider in Chico, California

Address: 1065 Marauder St, Chico, CA 95973, USA

Phone: +18006767284

Opening hours

Sunday: Closed

Monday: 7AM–9PM

Tuesday: 7AM–9PM

Wednesday: 7AM–9PM

Thursday: 7AM–9PM

Friday: 7AM–9PM

Saturday: Closed

Reviews

JeriLyn Anderson

Sep 23, 2022

We were experiencing trouble with our internet using DigitalPath My husband called to report our very very poor internet. The person moved us on to a network that is used by emergency services so we would still have issues. Called back to discuss the problems again and found out that we have 'Legacy Equipment'. So, our equipment is out dated and we said we need to get new equipment. We were told that new equipment is not available to DititalPath customers in our area. Only in the Chico area and there are no plans to provide us with the necessary equipment to get good WiFi. We are paying the same as those with new equipment, what the heck? DigiPath fired! I guess if you live in the Chico area, it's great~

TSADNESS

Sep 18, 2022

Bad very slow speeds i get up to 4 mbps download and 0.70 upload and that on a good day. It is very overpriced and half the time the internet doesn't work. I would not recommend this company as they never seem to have a good service and is very overpriced and they set data caps that run out leaving you with no internet. I am gonna be switching to star link soon and the speeds are 20x faster and its cheaper with no stupid data caps.

tony caperello

Sep 10, 2022

Super laggy. Great service for the first year. After that, price went up service went down. Standard procedure for them I guess.

Rocco Wood

Sep 3, 2022

See you monday

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Questions & Answers

My internet dies almost every hour for about 5-10 minutes, a couple of those instances occurred during my business meetings through the phone and computer. This is starting get ridiculous how often it happens. I need this fixed promptly.

alex pineda | Sep 24, 2018
Kevin Burge | Sep 24, 2018

I would recommend contacting technical support so they can get an idea of your issue. As a wireless provider there are numerous moving parts and causes that could be the issue. It could be anything from radio interference, signals, cable errors, many factors that could be at play. Technical support is more than happy to give assistance to customers with issues.

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I live in Butte Creek Canyon below Paradise CA. I understand we just got electricity back. Do we have internet yet?

Joni Samples | Sep 24, 2019
Kyle Wells | Sep 24, 2019

We have restored and rebuilt our relays in that area. Please call in to verify and get reconnected.

Why is my service not working

Teresa Johnson | Sep 24, 2018
ann baker | Sep 24, 2018

Why is my internet off all the time now. Use to be pretty good but not anymore.

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I have your internet service at my home. Can you also provide cell service?

Constance Jenkins | Sep 23, 2020
Kyle Wells | Sep 23, 2020

DigitalPath unfortunately does not provide cell service.

Did Digital Path go out of business at 6:00 pm this evening?

John Poston | Sep 24, 2019
John Poston | Sep 24, 2019

The internet is down, all their phone lines and their website is down too. It's like they disappeared.

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what happen when over do your limit data limit how do they charge you ?

John Hunt | Sep 24, 2019
isaac Campbell | Sep 24, 2019

I dont think they'll charge you your internet speed will just decrease until the next month.

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How do I get info on my account. For Robert and marylea stoy.

Marylea Reinhart | Sep 24, 2019
J D | Sep 24, 2019

Call 1-800-676-PATH (7284) and customer service will be happy to help.

Is the tower still existing in Butte Creek Canyon on Castle Rock Ct?

Joni Samples | Sep 24, 2019
Sean Larkin | Sep 24, 2019

It looks like the relay at Castle Rock Ct is no longer there but there's another relay on flat iron hill next to it.

How to pay my bill online

M. A. | Sep 24, 2018
Julio Duenas | Sep 24, 2018

Theh have an interface where you log into your account and you can pay your bill.

Why does it say you're open from 8-5 when all the fires are locked and no-one is here?

Victoria Vineyard | Sep 24, 2018
Kyle Wells | Sep 24, 2019

Tech support is available much later by phone however.

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Do you do internet in Los Molinos 96055 zip

Bill Croman | Sep 24, 2018
Kyle Wells | Sep 24, 2019

Yes. Please call into sales to verify availability based on your exact address.

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Do they have digitalpath up in Paradise California who I have right now is horrible it's the worst internet service I ever had

DOUGLAS VINCENT | Sep 24, 2018
Kyle Wells | Sep 24, 2019

There is service to lower areas of the city, however the heavily wooded areas make it difficult to provide services further into the city.

Is this available to business owners only?

nancysample | Sep 24, 2017
Jay Dee | Sep 24, 2018

No it's available for residential. However it is the worst internet I've ever had in my life. Mobile data on my phone is faster and is more reliable. it's not good enough for a family maybe one person by themselves and it's still annoying the way it cuts off periodically matter of fact I don't know how you could use it for a business ..

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